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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1592 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,592 reviews
  • Rated 5 out of 5 stars

    Samsung Ultra 25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is somewhat innovative with a very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not into phones that much but man i love this phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    pricey, but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great phone. first time getting this nice of a phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI garbage is kinda trash, but it is still a cool little phone

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Gator, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra. The Galaxy AI on your S25 Ultra has been designed to make the smartphone experience more intuitive, efficient, and personalized by offering advanced, on-device generative AI features for communication, productivity, and content creation. This device includes real-time translation, AI-powered photo editing, smart text summarization, and enhanced intelligent search. If you would like to share any other feedback with us or if you would like further assistance, please let us know by reaching out to Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    De best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is simply the best online store to shop at; I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no Bluetooth s pen?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alsome phone. but if your into your s pen..mught want to wait on s26 and hope they add Bluetooth back to the s pen for the s25 dose not have it anymore..why samsung..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung phone. I had to buy a new one because I left my old one on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very pleased very helpful and i joinded the best buy service plan was glad they told me about it ive already brought my laptop in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wait time and the customer service was excellent.I went to the Davie store and left and came over to your store at the service was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device take amazing pictures and light-weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the wow! factor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want and need from a smartphone that fits perfectly in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working as expected, still learning about some of the upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy custmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, works well and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother as a gift who is very happy to have seen such a cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that cell . It's a little computer in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made an excellent choice. I love Android phones, Iknow how to work them, and it's the color I like. I love the new features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beware of Unlocked Versions.....?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for the 2nd phone. Boyght an unlocked version and battery would die by 1pm each day. Retuened for a Verizon model and smooth sailing so far. The new UI 7 is not the best operating system by Samsung. Hope 8 is better!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung life !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member have been a long time fan of Samsung phones, but the S24 Ultra is a different piece of equipment

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ulra series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome phone great camera and note oen function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the phone it was a good phone I love the screen size.

    I would recommend this to a friend