Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver.
  • Galaxy S25 Ultra Galaxy AI Samsung
  • Now Brief with Galaxy Al Insights that keep you a step ahead. Morning brief: Start your day with this briefing. It's 63 to 66°F and low, Sunny Highs 48°F. Good weather for running. 45 to 67°F. Midday brief: Enjoy the rest of your day. Evening brief: Here's a recap of your day. Today's Temperature: Temperature is higher than yesterday. Don't miss these features while driving. Get iB your M today. Today's Energy Score: 92 - 6. Energy score: Well rested. You've been getting in adequate sleep amount. Always be ready for driving. This coupon expires in 3 days. Don't forget to use the i-Bask Cafe Special Latte Coupon (expires 200501). Here are some memorable moments from today: You reached 2 of your daily activity goals today. Can you reach all 3 tomorrow? 12,158 steps, 76 minutes.
  • Audio Eraser with Galaxy Al: Reduce the noise, reveal the magic. Analyzing sound... Noise Auto -25 Mute. Compatible with common video formats accessible in Gallery; helps minimize six sounds (Voice/speech, Music, Noise, Crowd, Nature, Wind). Utilizes AI; results vary.
  • Portrait Selfie with Galaxy Al: Bring out the best in every face.
  • Camera: High-resolution Ultra Wide lens Processor: Snapdragon 8 Elite for Galaxy 12MP Selfie Camera 50MP Ultra Wide 200MP Wide-angle 2x Optical Quality Zoom Battery: Charge less. Do more. 50MP Telephoto 5x Optical Zoom and 10x Optical Quality Zoom 20:30 0 5000 mAh 10MP Telephoto 3x Optical Zoom.
  • Brilliant display with ProScaler: Your images, clearer than ever. Requires screen resolution setting to QHD+.
  • Switching is quick and easy. Move content and apps from your previous phone over to your new one with Smart Switch. Transferring data from your old phone... 63.8% 3 minutes left. Images 4011/4372. SAMSUNG. Keep screen on. Stop. Wired transfers from Android devices require the sending device to have Android 4.3 or later. For wireless connections, the sending device must have Android 4.0 or later. Open Smart Switch Mobile in "Settings" on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data, content, and apps available for transfer may vary by transmission method. Wired transfers from iOS require the sending device to have iOS 5 or later. Transfers can also be completed without a cable through a wireless connection or iCloud. For wireless connections, the sending device must have OS 12 or later. iCloud transfers require the sending device to have iOS 5 or later. For wireless transfers, download the Smart Switch Mobile app from the Galaxy Store.
  • Energy Score with Galaxy Al: One simple number. A world of insights. Energy Score with Galaxy Al: One simple number. A world of insights. Devices shown: Galaxy Ring, Watch Ultra and Buds3 Pro Galaxy A features track data and requires a compatible Galaxy wearable device (sold separately), Samsung Health app and Samsung account. Products sold separately.
  • Text more seamlessly with RCS Messaging: * Send higher-res pics and videos * Join group chats * React to texts across OS Welcome to the chat! Finally! I'll send everyone photos from the concert last night. Image simulated for illustrative purposes. Actual UX/UI may differ. Availability of RCS varies by region and carrier. For cross-OS communication, all members must have RCS enabled. For Android, requires Google Messages. For iPhone, requires iOS 18 or later. Image quality may vary. Turn off "Send photos faster" within Google Messages Settings for higher resolution images. Reactions only available for text messages; photos and videos are not supported for cross-OS communication. Google and Android are trademarks of Google LLC.
  • What's in the box: SAMSUNG Galaxy S25 Ultra, S Pen, USB-C Charge Cable, Ejection Pin.
  • SamsungGalaxy S25 Ultra video 0 minutes 23 seconds
  • The Samsung Galaxy S25 Ultra with Now Brief video 0 minutes 40 seconds
  • Demonstrating Audio Eraser on the Samsung Galaxy S25 Ultra video 0 minutes 41 seconds
  • Using Seamless Actions Across Apps on the Samsung Galaxy S25 Ultra video 0 minutes 53 seconds
  • Unboxing the Samsung Galaxy S25 Ultra video 0 minutes 45 seconds
  • Buying Guide: Samsung Galaxy S25 Lineup video 1 minutes 37 seconds
  • Moving Data to the Samsung Galaxy S25 Ultra with Smart Switch video 0 minutes 42 seconds
  • Galaxy S25 Series, Galaxy AI video 1 minutes 37 seconds
  • Galaxy S Pen Titanium Silverblue 360 View video 0 minutes 10 seconds
  • Galaxy S25 Ultra Whitesilver 360 View video 0 minutes 10 seconds

Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver

Model:
SM-S938UZSAXAA
SKU:
6612727
Highly rated by customers for:
$1,199.99
Save $100
Comp. Value: $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,593 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Great phone !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Great camera quality and fast speeds!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Jswiz, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're so happy to hear that you've been enjoying your Galaxy S25 Ultra so far. If you would like any further assistance or if you have any other feedback to share with us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Device and packaging were as expected.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Nice phone :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, received it looking brand new and smooth. Been almost a month now and can say this thing is mad sweet esp coming from apple

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

    I would recommend this to a friend

  • The best gift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 16-year-old son and he is very happy with it.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • The Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t shop anywhere else but Best Buy the best products ever.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Samsung galaxy s25 ultra

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome service from Jeremy and the phone was an awesome proce as well will definitely be buying from the Visalia location again!!

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • S25 Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long battery life excellent camera I would definitely purchase again.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Samsung ultra 25

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing android phone user friendly i recommend everybody to have it.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy and overall very much satisfied

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

    I would recommend this to a friend

  • Definitely a change from iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a long time apple fan and when i saw the ads for this i wanted to try it at first i was skeptical but after having this phone for about a week i really do enjoy it and see why so many people like it, its definitely a big change from apple as the phone is based around you knowing what to do

    I would recommend this to a friend

  • S25 ultra

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast durable phone. I always with samsung. I love it

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • S25 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly staff will do buisness again

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Squatters at Heyward

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad Freddie gaga whey at they freshwater at Harvey's

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray

    I would recommend this to a friend

  • Better than the pear ;-)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome! Samsung Galaxy is the best in cellphones. I recommend this phone for sure.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Overall Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from the last Samsung phone. The only complaint is the camera photos aren’t as bright and vibrant as I expected.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Cutie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone and audio quality is excellent too

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade over the S22. Easy maneuverability!!!

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service was amazing

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend

  • Best Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Comfortable with big screen and the pencil.

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue

    I would recommend this to a friend

  • Best best Electronics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Best Buy their employees very knowledgeable and appreciate the patience with me and I'll come back again and again and purchase more I highly recommend Best Buy for the professionalism purchase all my electronics at Best Buy very good return policy

    This review is from Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black

    I would recommend this to a friend
Page 67, Showing 1,321-1,340 of 1,593 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.