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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1671 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,671 reviews
  • Rated 5 out of 5 stars

    Bought abd set up my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and I love my phone. The lady was very excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition. love it. the pphone was in inmaculate condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that I fell in love with this phone from the first moment I had it in my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former iphone user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool phone. Switched from iphone and i have no regrets. Only complaint is the lenses are structurally weak so i baught a case on amazon that slide shields the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great costumer service and very fast process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone best pictures quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and ways to take picture touchless and takes pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung from best buy and they made sure to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s25 plus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pictures the best zoom 100 %the best phone so far better than apple phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s25 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone seems to have all the same issues as my previous samsung a53. The screen shuts down within a few seconds although set at the max of 10 minutes. The screen is hyper sensitive & jumps all over . I have to hit the back tab several times and perhaps it may go back...most likely not. For the price i expected much more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there AmyG, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra. We value your feedback as we continue to make improvements on our product line based upon our customer feedback. Your screen turning off early likely involves quickly checking your Screen Timeout settings. Here's how: Settings > Display > Screen timeout. Then, disabling features like Adaptive Brightness and ensuring Keep Screen On While Viewing is active. In regards to display sensitivity, please adjust your device's Touch Sensitivity in your settings. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Great switch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got bored of iphones and this felt nice in my hands. Dont recommend for boring people though or old people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El mejor en tecnologia... hasta ahorita mejor y garantizado..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the multiple new features, and the pen is awesome, especially when being anle to take pics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying & learning more everyday.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the quality of this phone, even though I'm not quite used to all the many features it has. My other phone was much older. Ester, who helped me was the very best and I'm so grateful to her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung product as always. Phone feel will take some adjusting if you had a smaller phone previously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a modern flagship Android phone, with everything that cones along with that. Please Samsung, give me a darn headphone jack. I will never ever buy your ewaste wireless earbuds. You almost lost my purchase this generation, but lucky for you, Sony pulled out of the US market.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy S 25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and quality. Overall I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great upgrade from the galaxy s21 ultra, it feels good in hand, and I think, it feels better than the s24 ultra around the edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and its reliable. Needed the option to add more memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and professional costumer services and excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android phone on the Market. Perfect blend of software and hardware

    I would recommend this to a friend