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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.8 out of 5 stars with 1023 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S25 Ultra 256GB (Unlocked) for its amazing camera quality and impressive overall performance. Many appreciate the better-than-average battery life and the new slick design. Some customers, however, express concerns about the S Pen features and connectivity, as well as app compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,024 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. I've drop it a few timew face first. Does start to get hot when you use multiple apps at the same time or watch a streaming service. The calibration has gotten kind of off. I've been having it since march of this 2025. The quaility of the screen and camera are great. Overall its a really good phone. Loading could be faster, but it might be my phone company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best upgrades i did it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and the sistem operating is great i always get iphone but i want a change and i don't regret is simple and i enjoyed ; you can make you own style and love it definitely the best purchase i did it ... so happy with my new samsung ultra 25

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Amazing display and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with S25 Ultra 3 weeks in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my S10+ for 5 years, but S25 Ultra is much better. Easy to figure out new features and upgrades. Crisper, steadier zoom. Night Mode finds stars not seen with the naked eye. New photo editing tools fun and easy to use. Much less glare in direct sunlight. Battery lasts longer than full day of heavy use. (I'm not a gamer and i don't stream long shows/movies, so I can't speak to that.) Sales rep at Best Buy was super kind and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A general consensus from reviews is that the Samsung Galaxy S25 Ultra is a top-tier Android flagship that continues to set a high bar for performance and features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review of my Samsung Galaxy S25 Ultra 256GB.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own both the Samsung Galaxy S24 Ultra and the new S25 Ultra, so I can give a fair and real-world comparison. While the S25 Ultra is impressive on paper, in everyday use, I find myself preferring the S24 Ultra for its stability and overall balance. Pros of the S25 Ultra: 1. Display - absolutely stunning! The 6.9" Dynamic AMOLED 2X display with 120Hz refresh rate and up to 2600 nits brightness is one of the best I've seen. Content is sharp, smooth, and perfectly visible even in direct sunlight. 2. Camera - technically powerful! The 200MP main sensor, 50MP periscope, 10MP telephoto, and 50MP ultra-wide lens offer flexibility and high-quality shots. However, in practice, image quality is often comparable to the S24 Ultra - and in some lighting conditions, the S24 even wins with better color balance. 3. Performance - no complaints here. The Snapdragon 8 Gen 3 Elite handles everything you throw at it - gaming, multitasking, heavy apps - all buttery smooth. 4. Galaxy AI features - innovative but limited. Features like Circle to Search and Note Assist are genuinely helpful, but they're currently only fully functional in English or Korean and mostly limited to the U.S. and South Korea. Outside those regions, they feel like half-promises. 5. Long-term software support. Seven years of Android and security updates is a great move from Samsung - something I really appreciate. And now - Cons and Issues: 1. One UI 7 still feels unpolished Occasional freezes in the quick settings panel; Always-On Display sometimes fails to activate; Auto-rotate bugs in YouTube and the gallery app; Gesture responsiveness drops randomly. 2. S Pen Took a Step Back. The removal of Bluetooth in the S Pen is a major downgrade. No remote camera control or gesture features anymore - features I used often on the S24 Ultra. 3. Battery life & charging - just average. The 5000mAh battery is okay, but with Galaxy AI features running, it drains quicker than expected. Charging is limited to 45W, which feels outdated compared to competitors offering 65W+. 4. Galaxy AI geels overhyped (gor now). Unless you're in a supported region with English/Korean as your system language, many features just don’t work or are extremely limited. 5. Overall experience - I trust the S24 Ultra more. Despite all the power, I find myself using the S24 Ultra more often. It’s smoother, more consistent, and feels like a fully mature product. The S25 Ultra still needs some software refinement to feel truly flagship-worthy. The Galaxy S25 Ultra is a powerful device with next-gen features and excellent hardware - no doubt. But right now, it feels like a flagship still in beta. With software updates and expanded AI support, it could become the best phone of the year. But as of today, my S24 Ultra still wins in terms of overall user experience. Rating: 4/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone of my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra has become the centerpiece of my busy student life. Its performance is unmatched, powered by the latest Snapdragon 8 Elite for Galaxy processor. For gaming, demanding titles like Call of Duty: Warzone run flawlessly on the stunning 6.9-inch 120Hz Dynamic AMOLED display. For my studies, Note Assist automatically summarizes my lecture notes, while Transcript Assist condenses recorded lectures. The cinematic experience is truly immersive, with vibrant colors and powerful stereo speakers that make watching movies a pleasure. The mobile hotspot functionality is a lifesaver, providing a fast and stable Wi-Fi 7 connection for my laptop during study sessions away from home, and the 5000 mAh battery easily lasts through a full day of heavy use. Galaxy AI has seamlessly integrated into my daily routine, from using Interpreter to translate conversations with friends to Writing Assist for crafting professional emails. The Generative Edit tool is perfect for quick photo touch-ups. This phone is a powerful and intelligent tool that has simplified and enhanced every part of my daily life, making it a worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. If your a Samsung Galaxy phone lover, it wont disappoint and it hits all the necessary techy notes. I haven't upgraded my S22 Ultra in 3 years, and didn't need to, but speaks to the quality of Samsung phones. Camera is chef kiss, immaculate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung S25 ultra is so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone camera is great, battery life is long, and i love using samsung. Its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A serious upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am loving this phone, which was a serious upgrade from my cheap A11. The camera worked great on my recent vacation. I'm still getting to know all the features. The pen is kind of handy if you don't want to get fingerprints on the screen, but my handwriting is not the best ... so I just use the pen to swipe text. It connects to my car via Android Audio almost immediately, when my previous phone would take blocks to connect. Only sorry I waited so long to upgrade, but I feel this phone will serve me well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did just back to sansung after 8 year using iphone and i dont want back the best camera the best everything 100 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Step Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came time to upgrade our phones, we actually were drawn in by other phones that were on sale; but they were not in stock. We wanted a lot of memory, because we take a lot of pictures and videos. We selected this phone mostly because it was in stock, and we needed to upgrade prior to going on vacation. It was more money than we wanted to spend, but in the end, we are very happy with these phones. Don't really use the pen feature, but may have to look into it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mid-range cell phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design (9/10): The S25 Ultra is definitely one of the most stunning phones I've ever used. Its design reminds me of the iPhone 5s. The weight distribution is fantastic, making it feel light in my hand. The placement of the volume buttons and the side button is spot on. That said, there are a couple of things I wasn't a fan of: The fingerprint sensor should have been on the side instead of on the screen. Using the in-display sensor isn't as convenient when holding the phone. Also, it lacks a feature similar to Face ID on the iPhone/iPad, which would have been a great addition. --- Display (9/10): When I first got the device, the screen looked pretty dull, which worried me. But after switching to QHD, changing the wallpapers, and adjusting the brightness over time, the phone seems to have adapted to my preferences. Now, the display is fantastic. Sunlight readability is impressive, even with a screen protector. It's a joy to look at. --- Battery (8/10): Wow! The battery life is amazing! My previous phone lasted a day, but the S25 Ultra gives me 1.5 days with 3.8 hours of screen-on time, and I still had 20% left. This is with adaptive refresh rate + 80% brightness + QHD + Dual SIM + (Data + Wi-Fi) always on. I'm deducting points because the box doesn't include a charger and it doesn't have true fast charging. Fast charging is like a 120 Hz display: you don't realize you need it until you try it. My old phone charged to 45% in 10 minutes and hit 100% in 35 minutes, while the S25 Ultra takes 30 minutes to reach 70%. --- Performance (9/10): The device runs smoothly. However, Chrome does freeze up sometimes, while the Samsung browser works perfectly. I don’t game much or multitask heavily, so I don’t have any major complaints. My experience has been pretty solid overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly every buy new phone, I wait until they completely die at the most inconvenient time. I didn't get to do any research like I normally would. So when I had to rush to get a phone, I am not disappointed at all! The zoom on the camera is insane! Having a pen for notes at work is a life saver and some really cool features. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great camera. However, I primarily bought it for its fast processor, large screen, and ease of use and have been amazed by it. As someone who traditionally tries to spend under $500 on a phone, I was rather impressed by how much better a phone really could be for gaming and opening documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily overwhelmed by new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device replaced something quite old, so I'm having a lot of fun with the new capabilities. I'm not sure I'll use the stylus much, but I like the look/feel and the speed. The battery is also much better than my old S20 FE. Only drawback is that it sticks out too much from my back pocket. I'd be satisfied with a little smaller device, but I wanted the best battery and other features here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung's Best Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of Samsung Galaxy's best phone indeed. I traded my old S22 Ultra which has been fully paid off. I took advantage of the Memorial day sale and bought this S25 Ultra. I totally loved it. There's so many things I'm still exploring on the phone to date so far. I would highly recommend this phone to those who love AI technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeds my expectations: its performance is fluid, the screen looks amazing and the battery lasts all day. The camera captures sharp details even in low light. In addition, its elegant and comfortable design makes it ideal for daily use. Excellent value for money for very demanding users.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great camera and easy to navigate. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Samsung S25 Ultra Review after 7 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S25 Ultra has been an excellent device in my daily use. The display is stunning, the camera system performs exceptionally well in photos, and the battery life easily lasts through a full day of heavy use. The phone also feels very premium and fast in every task, whether gaming or multitasking. The only area that disappoints me is the 4K video recording quality, which feels below the level expected from a flagship—especially compared to its outstanding photo performance. Aside from that, everything else is top-notch, and I am very happy with the phone.

    No, I would not recommend this to a friend