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Customer Ratings & Reviews

$1,199.97
Save $220.02
Comp. Value: $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1118 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,118 of 1,118 reviews
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is horrible. The software is during it's own thing on this phone. Thing that worked on my other after transferring to this phone now they are not working properly. APPLE HERE I COME.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Nice, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S25 Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting your device at your leisure. Thank you for choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    Doesn't work on AT&T 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a restocking fee of $45 to find out it won't work on AT&T 5G.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ultra25

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box device it was total garbage. Nothing working correctly on the device

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Massive Upgrade from my last phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a massive upgrade to any of the prior smartphones released in last couple of years. The camera quality and battery are top notch. I also like how it's super easy and fast to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jawaid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad customer service and everyone is lying keep promise my parcel tomorrow tomorrow at the end it got cancelled and they dont know what to reply

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The transfer from my S24 Ultra was a breeze everything is fast and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    S25 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! Great battery great display and the best chip today

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delighted with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, I recommend it. The order arrived in time for the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, reminds of Galaxy Note 10+.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Samsung product. More functions that I will ever neef but nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The camera quality is absolutelty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far and happy to get the color i wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a traditional android user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going from any android to this phone, you will love it. Although if you are going from apple to this phone it is definitely is a lot more challenging. I got mine yesterday and used it for over 14 hours now. You will have to get google messages which I did not like and preferred Samsungs messages. The Ai is very responsive and useful when it came to editing pictures n other things. I will probably trade this back in for a iPhone bc that’s just my cup of tea, but the phone is phenomenal for any android user wanting to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S25 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a good speed. It screen is smooth and very responsive. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived a few days before Christmas and was in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cellphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, and also they gave us different options to pick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta' have it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have it.. its spiffy and versatile as always!! I got the splendid joint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a diehard Samsung Galaxy user for the last 13 years . I'm so Android that i barely know how to work an Iphone which is completely crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but pricey - question value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device, similar functionality to my S23 Ultra. A bit expensive. Not sure I'm getting full understanding and use of Gemini AI yet. Not sure of it's value.

    I would recommend this to a friend