Customer Ratings & Reviews
- Model:
- SM-S938UZKEXAA
- SKU:
- 10103645
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.
This summary was generated by AI based on customer reviews.
My beautiful phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is amazing and the color is beautiful I love this phone.
I would recommend this to a friendSamsung - Galaxy S25 Ultra 512GB (Unlocked) - Tita
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
I would recommend this to a friendAmazing service for new launch phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing timings, hassle-free pickup on the launch date of the phone
I would recommend this to a friendThy phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only cost a little bit more to go first class regarding a phone.
I would recommend this to a friendThy phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only cost a little bit more to go first class regarding a phone.
I would recommend this to a friendLove Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color, and fast shipment. I love Samsung
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cellphone, amazing best buy team I like best buy ever
I would recommend this to a friendLighter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a whole lot different or better. Don't like the silver band around the edges that type of thing on Samsung starts to peak. The big positive is that it's noticeably lighter then my S23ultra was
No, I would not recommend this to a friendA decent upgrade from a Galaxy S23 Ultra phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent phone upgrade from my previous Galaxy S23. The transfer for data went very smoothly plus the improvements in the One UI7 makes everything better.
I would recommend this to a friendSamsung S25
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Better quality than previous generationd
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my phone. I love the color. Thank you!!!!!!!!
I would recommend this to a friendMY THOUGHTS ARENT LAW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am honeslty not impressed with the body of this device. The body reminds me of an IPhone and I am not a fan of the IPhone at all. Also, why change the placement of the power button? Over all this phone is ok.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TFosterf, thanks for taking the time to review your Samsung Galaxy S25 Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
desec
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same as always, the truth is they are still a long way from having good quality
I would recommend this to a friendNice phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box item/ customer return. But it was the last 1 with the storage i needed left in the store. Couldn't be happier
I would recommend this to a friendNice phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone, straightforward set up. Disappointed no dual SIM carriage.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings AltheaS, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra. We strive to provide our customers with exceptional experiences and quality products. We're happy to hear that you're pleased with your new device so far. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a loyal Samsung customer. - Debra
Alireza
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software has problems.There are some bugs in software.The crews in store didn't help me as well,but the sales women her name was KAT she was so positive.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations AlirezaG, thanks for taking the time out of your busy schedule to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the device big advancement in technology
I would recommend this to a friendDefective Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my ageing S10+ and have been nothing but disappointed since purchasing it. The battery has been nothing but a problem, taking an abnormal amount of time to even begin charging, and not hold a charge for as long as it is supposed to. Tried taking it in for service but they could not identify the problem. Have been continually power cycling it to see if that could break the problem but to no luck. At the point of demanding a refund based on state lemon laws.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Chris, thanks for reaching out to share your experience using the Samsung Galaxy S25 Ultra. Slow charging on your Galaxy S25 Ultra can typically be fixed by checking your charger and/or cable quality, cleaning the USB-C port, and by ensuring "Fast Charging" is enabled in your settings. Be sure that your utilizing an official Samsung charger when charging your device. If you would like any further assistance afterward, please feel free to reach out to Support. We're always happy to help in any way that we can! Thanks for choosing Samsung! - Debra
No Bluetooth SPen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display isbt as good as my S22 Ultra. Although this has a S-Pen, it is not Bluetooth. That is the main reason i ge the Ultra. If I had know that. I would have stuff with my S22 Ultra or opted for the S25+.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Keisha, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. The Galaxy S25 Ultra's S Pen, despite lacking Bluetooth functionality, can be used for writing, drawing, and navigating the phone, including features like AI Select, Translate, and Magnify. You can also take quick notes, create memos, and access S Pen settings to customize. The Galaxy S25 Ultra offers several improvements over the Galaxy S22 Ultra. The S25 Ultra offers a more powerful processor, improved camera system, and faster connectivity. The S25 Ultra features a 200MP main camera (compared to the S22 Ultra's 108MP), a 50MP 5x telephoto lens, and enhanced video recording capabilities. It also boasts Wi-Fi 7 and Bluetooth 5.4 for faster and more efficient wireless connections. Additionally, the S25 Ultra has a brighter display, a titanium frame, and better battery life. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung S25 ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it is going to be faster than S 21, but it is not.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha GeorgeG, thanks for sharing your feedback with us about your experience using the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is significantly faster and more powerful than the S21 Ultra, featuring a much newer processor with higher clock speeds (around 4.47 GHz vs. 2.9 GHz), better sustained performance for intense tasks like gaming, superior AI processing, faster Wi-Fi (Wi-Fi 7), and more advanced features. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra