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Customer Ratings & Reviews

$1,199.50
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Comp. Value: $1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1116 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,116 reviews
  • Rated 5 out of 5 stars

    Definitely worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a few weeks into my purchase and loving every minute using this phone. I switched from an iphone 14 pro max which was nerve racking after being with apple devices for more than 7 years but the transition was smooth and i couldn't be happier. I love the camera and all the customizable settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Android phone I own. Camera quality and AI intelligence in picture editing is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOODBYE IPHONE....FOREVER!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an S24 ultra...I was not going to buy an S25 ultra!! Some people have said, just wait and get the 26. I could not wait. I celebrated buying S25 ultra by selling my iPhone 16 pro max.....GOODBYE!!!! I was smart enough to keep the 24...smart switch!!! I love S24 ultra, and now 25 Ultra even more!!! The phone is awesome. you will love it!!! I am typing this on my Mac, that I am keeping!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items is good nothing wrong perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. The Camera is amazing and very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from S23

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a S23 Ultra and definitely operates better. I like that it's a bit smaller. Recommend upgrading if you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ultra S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this phone instead to up grade ip17 . This phone take pic so beautiful, I like almost AI of phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung galaxy S25 Ultra picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, the best smartphone at the moment in terms of functionality, very versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the phone display is outstanding. Super fast and long battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give Samsung another chance after the S24 Ultra disappointed me, hoping the S25 Ultra would finally change my mind. I even got the 512GB at a great deal at $1099 and really wanted to keep it. But after 2 weeks eventually I had to return it. And honestly? I felt such a huge wave of relief once I did. The experience was inconsistent, especially when it came to the battery life. Even after I followed all the battery guidelines and turned off things in the settings, the battery would still drain unnaturally fast even with light use. It gave me constant anxiety. With iPhones, the battery just lasts and lets me forget it. As for the apps and UI, it’s true what many have said: Samsung’s software just doesn’t match the polish of iOS. It felt fragmented, clunky, and unrefined. Small things like app animations, message delivery delays, or inconsistent design choices constantly reminded me that I wasn’t on iOS. And while most people may not notice or care, to me, the user experience is everything. The camera had its moments. But despite the hype around the 100x zoom, it was nearly useless in real-life scenarios like concerts or dim lighting, where the iPhone’s much lower zoom still produced clearer, more usable photos. Still, Samsung has great things: best display, customization, and freedom of Android. If you’re thinking of switching from iPhone, I really recommend giving it at least two full weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra's 5,000 mAh battery can last for days on a single charge, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions after reviewing the resources provided by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Bought a new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung Ultra 25 great great service. They help me set it up and get all my information from my last phone transferred into my new phone I appreciate it that. they also help me get a new card where I didn't have to pay nothing down which I was prepared to pay $1,000 but they said you can get it interest free for 2 years with Thanksgiving and all the holidays being right around the corner I figured well I could get them 100 $200 a month and pay it that way since there's no interest I don't have to give them to $1,000 at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty neat phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The down side comes with Microsoft products that can't be uninstalled. Also, gave me trouble transferring data from a Pixel 9 pro, you have to download a Samsung app to be able to do the transfer. Other than that the phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape and suze are great. Battery life is the longest compared with all other phones I had. Camera is excellent quality..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice phone and the camera it has is very good, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. However didn't enjoy in-store shopping experience as they had no phones on display for demonstration since they claimed that all display phones have been stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera for this phone is incredible. Lovers of good photography should get this. The battery also last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship Power with a Premium Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and user friendly. Good camera quality,Stunning Display, Strong Performance”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display and sound, it has excellent camera and video recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. Fast, smart and has the best interface. Best camera that takes professional pics. My wife loves it

    I would recommend this to a friend