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Customer Ratings & Reviews

$1,352.34
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Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,107 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the phone display is outstanding. Super fast and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty neat phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The down side comes with Microsoft products that can't be uninstalled. Also, gave me trouble transferring data from a Pixel 9 pro, you have to download a Samsung app to be able to do the transfer. Other than that the phone is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. However didn't enjoy in-store shopping experience as they had no phones on display for demonstration since they claimed that all display phones have been stolen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give Samsung another chance after the S24 Ultra disappointed me, hoping the S25 Ultra would finally change my mind. I even got the 512GB at a great deal at $1099 and really wanted to keep it. But after 2 weeks eventually I had to return it. And honestly? I felt such a huge wave of relief once I did. The experience was inconsistent, especially when it came to the battery life. Even after I followed all the battery guidelines and turned off things in the settings, the battery would still drain unnaturally fast even with light use. It gave me constant anxiety. With iPhones, the battery just lasts and lets me forget it. As for the apps and UI, it’s true what many have said: Samsung’s software just doesn’t match the polish of iOS. It felt fragmented, clunky, and unrefined. Small things like app animations, message delivery delays, or inconsistent design choices constantly reminded me that I wasn’t on iOS. And while most people may not notice or care, to me, the user experience is everything. The camera had its moments. But despite the hype around the 100x zoom, it was nearly useless in real-life scenarios like concerts or dim lighting, where the iPhone’s much lower zoom still produced clearer, more usable photos. Still, Samsung has great things: best display, customization, and freedom of Android. If you’re thinking of switching from iPhone, I really recommend giving it at least two full weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra's 5,000 mAh battery can last for days on a single charge, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions after reviewing the resources provided by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape and suze are great. Battery life is the longest compared with all other phones I had. Camera is excellent quality..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Samsung ultra 24 since march 2025, and all i can says is good functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera for this phone is incredible. Lovers of good photography should get this. The battery also last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice best quality for the price Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG GALAXY S-25 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. This new phone is one of the best ones i have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship Power with a Premium Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and user friendly. Good camera quality,Stunning Display, Strong Performance”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Camera is amazing ! The new feature are great and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display and sound, it has excellent camera and video recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY FAST CHARGING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST PHONE I CAN CHANGE LANGUAGES, FONTS AND DIFFERENT THEMES YOU CAN CHANGE THIS S25 ULTRA CHARGES SUPER FAST. I HAVE HAD NO ISSUE WITH MY PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! Best galaxy dropped to this point in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. Fast, smart and has the best interface. Best camera that takes professional pics. My wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best samsung galaxy s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung galaxy s25 ultra no complaints best phone, best video and pictures I love it's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with My New Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m delighted with my new phone—the photos and the device itself are truly excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 Ultra Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most favorite phone I've ever owned. I really enjoyed my Note 20 Ultra; this one takes the cake. Im so happy I went for it! No regrets. The options to personalize based on your needs are endless. It is so fast and responsive. You don't realize until you use it how slow your old phone is. The screen is amazing as well. Also, the ability to jump between buds, tablet, phone, and pc is just wow! It has helped me to be more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a samsung person. A must get if you like samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice in purchasing here. Love this phone. Happy with it. Picture quality is awesome.

    I would recommend this to a friend