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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1149 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,149 reviews
  • Rated 4 out of 5 stars

    Switched from iPhone to the S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my iPhone 14 Pro Max to this Samsung Galaxy S25 Ultra and I must say, I'm so happy to be back! I always grew up with an Android and only had an iPhone 6 besides that. And boy. There are so much more features with this phone than I ever had with the iPhone. I've been researching for awhile now and have been on the fence of leaving Apple because of having the blue bubble, Find My Friends, Airdrop, and FaceTime. Fortunately I prepared myself for all of those and was never fully bought into the Apple ecosystem in case i do want to switch out (backed up all my photos with Google Photos and used Google Calendar for example). The main reason why I am giving this a 4 out 5 is because unlike Apple, it doesn't come out of the box ready for use. The battery life was horrible at first and it would infamously heat up. But after awhile of use, it got used to it. I'd say give it about a week for it to optimize its battery. Still annoying though. But it's better now and I don't regret switching over to the S25 Ultra. I also did research for other Androids like the Google Pixel, Vivo, OnePlus, and Xiaomi. Each are stronger than Samsung in one way or another, but I found that for an all-rounder phone with pretty good camera, durability, and power to game heavily on my phone, (AND mainstream enough to have enough variety of accessories like phone cases and magsafe wallets), I kept with the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! I love the photo quality and all the different features. The battery lasts a long time. Buying this phone was the best decision I could have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Pros, can't think of a Con!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, blazing fast with terrific battery life. Display and the Camera is top notch. Having the stylus a nice plus over some of the other contender phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product runs amazingly, and it's truly unlocked with the great features and quality overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,great battery life and really nice features, great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my new Samsung S25 Ultra! The phone is absolutely amazing—lightning-fast performance, stunning display, incredible camera quality, and a sleek design that feels premium in every way. What made the experience even better was the exceptional service provided by the staff. They were knowledgeable, patient, and went out of their way to make sure I had everything set up perfectly. Highly recommended—both the phone and the service deserve 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast phone a like the battery and the camera!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long the battery lasts even after using it all day long. The pictures are incredible and the durability is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone ( Samsung ultra s25 )

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone , very fast , very slim and the camera is wonderful with zoom Really I liked it than iPhone. I recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Smooth, and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using the Samsung Galaxy S25 Ultra 512GB. The phone feels very smooth and quick in everyday tasks, and the screen looks bright and clear whether I’m watching videos or just scrolling. The camera has been one of my favorite parts—it takes great photos with almost no effort, even in low light. The battery also lasts me the whole day without needing to charge. The phone is a bit large and definitely on the pricey side, but overall it’s been a reliable and high-quality device that I’m happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture quality is awesome, I can see the moon in 3D, battery last me up to two days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, super fast, battery is incredible i can see videos, listen to music or just be on social media without thinking about charging it again. Picture quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerful device, with impressive battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S25 Ultra is a pretty decent phone for the price I got it for ($1100); and I won't act like it's a cheap phone. A quick list of the good things about this phone: The screen is beautiful with quite the large range of supported refresh rates. The battery life is beyond my expectations and can easily make it two days. The materials are high quality and reault in a well built product. The cameras are capable of great results with minimal effort. The gaming performance is top of the line which can chew through pretty much anything you throw at it; allowing PC, GC, WII, PSX, PS2, & PS3 emulation at full speed with enhancements. A short list of the bad (or not so great): Square edges on a metal frame is just plain uncomfortable not iPeel 12 bad but still it's not great. The S-pen doesn't have any wireless connectivity and struggles with my screen protector. The aspect ratio of the display is quite wide compared to most other phones which makes one handed use nearly impossible. The AI features are a pain in the rear to turn off, as there isn't much of a reason to use it since they use so much power. All in all it's a good phone, it's got a ton of useful features, plenty of battery life and good camera; however the cost is prohibitive and not worth stretching yourself to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super really good phone still lasting with super zoom Camara and super good features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is the king of phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Iphone 14 pro max to a google pixel fold to the S25 Ultra. Samsung is king. The phone is super fast, it has a bright, punchy screen, and the AI isnt as super in your face and is actually pretty useful. The phone has helped simplify and organize parts of my life lol. Paring to my aftermarket stero in my car, Bluetooth protable radios, samsung bud earphones, beats audio earbuds and my garmin watch and samsung ring have all been seemless and excellent with no disconnects at all. The camera has been night and day from the iphone and google fold. Battery life isnt quite as good as the other phones, but with great power comes with great power draws. I couldnt be happier with my purchase and i highly recommend this phone! (Btw i wasnt paid for this review, just super happy with how well this phone is operating).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra 25S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the world in your hands. Easy to use. Advanced features. Advanced system. Beautiful screen colors. Powerful battery. Awesome touch screen and pen. Everything about it is beautiful. Constant software updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It's smooth and the camera quality is amazing. I love the battery life, it lasts all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product - easy to transfer from old device to new. Clear screen and quick speeds. I will say customer service wasn't the best. Felt rushed and bothered to answer any questions I had. Glad to be able to figure out my new phone without the help of Best Buy's sales team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, a little more clumsy in my hand than the Samsung Galaxy S22 ultra I used to have which was about 2mm longer lengthwise and 2mm smaller widhwise. Screen is great, controls are responsive. I like the speaker a little better than the S22 also. My S22 was fine by the way. Speed great, memory great, screen great. Had it not been for the August update from Samsung that bricked it. Id still be usjng it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact yet spacious.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why everyone loves iPhones so much. In my opinion, this phone is much better than Apple's products. Extremely high quality and I like the stylus for fine dexterity work. Every other phone I've owned lags when loading apps but this thing is completely smooth. It is both compact yet spacious. I'll be sticking with Samsung phones from here on out.

    I would recommend this to a friend