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$1,419.99

Customer reviews

Rating 4.8 out of 5 stars with 1159 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Switched from iPhone to the S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my iPhone 14 Pro Max to this Samsung Galaxy S25 Ultra and I must say, I'm so happy to be back! I always grew up with an Android and only had an iPhone 6 besides that. And boy. There are so much more features with this phone than I ever had with the iPhone. I've been researching for awhile now and have been on the fence of leaving Apple because of having the blue bubble, Find My Friends, Airdrop, and FaceTime. Fortunately I prepared myself for all of those and was never fully bought into the Apple ecosystem in case i do want to switch out (backed up all my photos with Google Photos and used Google Calendar for example). The main reason why I am giving this a 4 out 5 is because unlike Apple, it doesn't come out of the box ready for use. The battery life was horrible at first and it would infamously heat up. But after awhile of use, it got used to it. I'd say give it about a week for it to optimize its battery. Still annoying though. But it's better now and I don't regret switching over to the S25 Ultra. I also did research for other Androids like the Google Pixel, Vivo, OnePlus, and Xiaomi. Each are stronger than Samsung in one way or another, but I found that for an all-rounder phone with pretty good camera, durability, and power to game heavily on my phone, (AND mainstream enough to have enough variety of accessories like phone cases and magsafe wallets), I kept with the Samsung.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Weight

    Rated 5 out of 5 stars

    Very capable phone/tablet option....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade & Oneplus was on delay so i switch to Samsung after being away for 8yrs. As for phone heavy, many new options i like, camera telephoto impressive, editing ehh, components that are lackluster unneeded, unnecessary bloatwear even being unlocked, why would i give permission to my phone in multiple aspects of use turn it all off, wish volume was on left side understand stylus is the reason, as for battery old style seriously lagging for a top of the line cellphone, does heat up if using and charging but has 6yrs updates so if its a once and done purchase buy it set battery to 80% max charge for longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    About S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had S22 Ultra before, compare to that phone I think this phone has better shape especially the edges are good doesn't hurt my hand and easy to put in my pocket. About the camera I feel like it takes good pictures of the faces not the nature ,I was trying to take a close photo from moon I still didn't success. Keep charge a little bit more than S22 Ultra. Some small other differences are also good like different sounds ...at the end, I expected more from S25 Ultra, and I hope Android add something like Siri to it. And I feel like it get hot alot in a very short time of usage.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    My hot phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of having my new phone it began running hot and differnt apps would pop up when I didn't touch the phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy FlorenceS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. If you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a devoted Samsung customer. - Debra Samsung