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Customer reviews

Rating 4.8 out of 5 stars with 1161 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,161 reviews
  • Rated 5 out of 5 stars

    Better than my iPhone 14 pro Max in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was intrigued by the android ecosystem after years of buggy iPhone updates and springboard crashes - I had to constantly go to the Apple store to find a fix and was only met with buy a new iPhone as a solution. With that in mind, I decided to see if the grass was greener on the other side, in this case, Samsung. And I haven't regretted it one bit. While RCS made me feel better about leaving iMessage and there's no green bubble on my end, I haven't found a solid video call app yet for my friends and family. airdrop? Try local send, it's even faster than airdrop in my case and works with my MacBook Pro seamlessly. With a 45W fast charge, I can charge my phone to 85% (maximum battery protection enabled) within 30 minutes. I honestly couldn't say the same with my iPhone. When folks say that android treats you like an admin, they're totally right. You can virtually customize everything that you'd want. Bloateare? Sure there are a couple of apps that are there from Samsung but I just disable it or never use it. The keyboard experience on an android is night and day compared to apple and I don't miss it at all. For those that are on the fence, I would definitely recommend purchasing a s25 ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and exactly what I expect. It's working perfectly okay.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Flagship Power with a Premium Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and user friendly. Good camera quality,Stunning Display, Strong Performance”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape and suze are great. Battery life is the longest compared with all other phones I had. Camera is excellent quality..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I loveee my new samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me encanta mi nuevo samsung cambie de iphone y no me quejo

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excelent phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Samsung S22 Ultra. I am very happy with my new Samsung S25 Ultra, it is a great phone. The camara takes better quality photos. This phone feels lighter in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the phone display is outstanding. Super fast and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. The Camera is amazing and very clear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very useful, durable, and nice phone, quite lightweight, and I can handle all my tasks very easily. It's fast, and the touchscreen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera for this phone is incredible. Lovers of good photography should get this. The battery also last long

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very good. Fast, smart and has the best interface. Best camera that takes professional pics. My wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Definitely worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a few weeks into my purchase and loving every minute using this phone. I switched from an iphone 14 pro max which was nerve racking after being with apple devices for more than 7 years but the transition was smooth and i couldn't be happier. I love the camera and all the customizable settings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye Samsung, Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give Samsung another chance after the S24 Ultra disappointed me, hoping the S25 Ultra would finally change my mind. I even got the 512GB at a great deal at $1099 and really wanted to keep it. But after 2 weeks eventually I had to return it. And honestly? I felt such a huge wave of relief once I did. The experience was inconsistent, especially when it came to the battery life. Even after I followed all the battery guidelines and turned off things in the settings, the battery would still drain unnaturally fast even with light use. It gave me constant anxiety. With iPhones, the battery just lasts and lets me forget it. As for the apps and UI, it’s true what many have said: Samsung’s software just doesn’t match the polish of iOS. It felt fragmented, clunky, and unrefined. Small things like app animations, message delivery delays, or inconsistent design choices constantly reminded me that I wasn’t on iOS. And while most people may not notice or care, to me, the user experience is everything. The camera had its moments. But despite the hype around the 100x zoom, it was nearly useless in real-life scenarios like concerts or dim lighting, where the iPhone’s much lower zoom still produced clearer, more usable photos. Still, Samsung has great things: best display, customization, and freedom of Android. If you’re thinking of switching from iPhone, I really recommend giving it at least two full weeks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Mike, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S25 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy S25 Ultra's 5,000 mAh battery can last for days on a single charge, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please take a moment to check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your device. Your device harnesses the power of AI throughout many apps and experiences. For example, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you have any questions after reviewing the resources provided by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Android is back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, went from a 12 pro max to this and do not regret it one bit or miss IOS. Andriod these days are much different back when i has my galaxy s3

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones I have ever owned. Camera capabilities are like owning a nikon professional camera. Love this phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thhis ohone is amazing. I am very happy with this purchase. Bestbuy representatives were also extremely helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S25 Ultra Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most favorite phone I've ever owned. I really enjoyed my Note 20 Ultra; this one takes the cake. Im so happy I went for it! No regrets. The options to personalize based on your needs are endless. It is so fast and responsive. You don't realize until you use it how slow your old phone is. The screen is amazing as well. Also, the ability to jump between buds, tablet, phone, and pc is just wow! It has helped me to be more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my phone. The features and quality of the device is excellent. I have no complaints. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Batica

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is perfect ewrithing works like discribe one word perfect

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display and sound, it has excellent camera and video recording.

    I would recommend this to a friend