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Customer reviews

Rating 4.8 out of 5 stars with 1158 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,158 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is faster Store is big ( memory Camaras are very cool Definition is clear The zoom is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Features/Design/Camera Quality/Battery Life Very Impressive!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for a few weeks and I love it. The camera features are amazing for photos and videos. The phone feels premium and the battery life is impressive. Overall it has been a smooth and reliable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Switched from iPhone to the S25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from my iPhone 14 Pro Max to this Samsung Galaxy S25 Ultra and I must say, I'm so happy to be back! I always grew up with an Android and only had an iPhone 6 besides that. And boy. There are so much more features with this phone than I ever had with the iPhone. I've been researching for awhile now and have been on the fence of leaving Apple because of having the blue bubble, Find My Friends, Airdrop, and FaceTime. Fortunately I prepared myself for all of those and was never fully bought into the Apple ecosystem in case i do want to switch out (backed up all my photos with Google Photos and used Google Calendar for example). The main reason why I am giving this a 4 out 5 is because unlike Apple, it doesn't come out of the box ready for use. The battery life was horrible at first and it would infamously heat up. But after awhile of use, it got used to it. I'd say give it about a week for it to optimize its battery. Still annoying though. But it's better now and I don't regret switching over to the S25 Ultra. I also did research for other Androids like the Google Pixel, Vivo, OnePlus, and Xiaomi. Each are stronger than Samsung in one way or another, but I found that for an all-rounder phone with pretty good camera, durability, and power to game heavily on my phone, (AND mainstream enough to have enough variety of accessories like phone cases and magsafe wallets), I kept with the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great! Decided to upgrade after having my S21 for 4 years. Now, I have enough storage to last for awhile and I am able to take great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband & he adores all of the features including the camera. Plenty of speed & he even enjoys using it for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Weight

    Rated 5 out of 5 stars

    Very capable phone/tablet option....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade & Oneplus was on delay so i switch to Samsung after being away for 8yrs. As for phone heavy, many new options i like, camera telephoto impressive, editing ehh, components that are lackluster unneeded, unnecessary bloatwear even being unlocked, why would i give permission to my phone in multiple aspects of use turn it all off, wish volume was on left side understand stylus is the reason, as for battery old style seriously lagging for a top of the line cellphone, does heat up if using and charging but has 6yrs updates so if its a once and done purchase buy it set battery to 80% max charge for longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! I love the photo quality and all the different features. The battery lasts a long time. Buying this phone was the best decision I could have made!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design, Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my new Samsung S25 Ultra! The phone is absolutely amazing—lightning-fast performance, stunning display, incredible camera quality, and a sleek design that feels premium in every way. What made the experience even better was the exceptional service provided by the staff. They were knowledgeable, patient, and went out of their way to make sure I had everything set up perfectly. Highly recommended—both the phone and the service deserve 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Lots of Pros, can't think of a Con!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, blazing fast with terrific battery life. Display and the Camera is top notch. Having the stylus a nice plus over some of the other contender phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,great battery life and really nice features, great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    S25U 512GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a better phone. It's fast, reliable, and durable. The camera quality is excellent, I've never been astonished how good a phone camera is, the zoom is my favorite about it. The only issue I had about it was the wireless charging. There's absolutely no lag or frame drops when I'm playing a game on it. I love how fast the restart is on it, it's really convenient for me. The amount of customization to personalize my phone is outstanding. Other than that, I never had a big issue from it and it's worked good. I am definitely gonna be looking towards the S26U

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how long the battery lasts even after using it all day long. The pictures are incredible and the durability is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Powerful, Smooth, and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using the Samsung Galaxy S25 Ultra 512GB. The phone feels very smooth and quick in everyday tasks, and the screen looks bright and clear whether I’m watching videos or just scrolling. The camera has been one of my favorite parts—it takes great photos with almost no effort, even in low light. The battery also lasts me the whole day without needing to charge. The phone is a bit large and definitely on the pricey side, but overall it’s been a reliable and high-quality device that I’m happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    A powerful device, with impressive battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S25 Ultra is a pretty decent phone for the price I got it for ($1100); and I won't act like it's a cheap phone. A quick list of the good things about this phone: The screen is beautiful with quite the large range of supported refresh rates. The battery life is beyond my expectations and can easily make it two days. The materials are high quality and reault in a well built product. The cameras are capable of great results with minimal effort. The gaming performance is top of the line which can chew through pretty much anything you throw at it; allowing PC, GC, WII, PSX, PS2, & PS3 emulation at full speed with enhancements. A short list of the bad (or not so great): Square edges on a metal frame is just plain uncomfortable not iPeel 12 bad but still it's not great. The S-pen doesn't have any wireless connectivity and struggles with my screen protector. The aspect ratio of the display is quite wide compared to most other phones which makes one handed use nearly impossible. The AI features are a pain in the rear to turn off, as there isn't much of a reason to use it since they use so much power. All in all it's a good phone, it's got a ton of useful features, plenty of battery life and good camera; however the cost is prohibitive and not worth stretching yourself to pay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, picture quality is awesome, I can see the moon in 3D, battery last me up to two days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung will always be the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and easier to customize your phone. The camera is insane. Gaming is always smooth and the speakers sound good for the size. The battery is an absolute beast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    This phone is the king of phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Iphone 14 pro max to a google pixel fold to the S25 Ultra. Samsung is king. The phone is super fast, it has a bright, punchy screen, and the AI isnt as super in your face and is actually pretty useful. The phone has helped simplify and organize parts of my life lol. Paring to my aftermarket stero in my car, Bluetooth protable radios, samsung bud earphones, beats audio earbuds and my garmin watch and samsung ring have all been seemless and excellent with no disconnects at all. The camera has been night and day from the iphone and google fold. Battery life isnt quite as good as the other phones, but with great power comes with great power draws. I couldnt be happier with my purchase and i highly recommend this phone! (Btw i wasnt paid for this review, just super happy with how well this phone is operating).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice phone upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and Camera. Plenty of storage. Got this as an early Black Friday sale. Long battery life. Resolution is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ultra 25S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the world in your hands. Easy to use. Advanced features. Advanced system. Beautiful screen colors. Powerful battery. Awesome touch screen and pen. Everything about it is beautiful. Constant software updates.

    I would recommend this to a friend