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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1171 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,171 reviews
  • Rated 5 out of 5 stars

    Nice Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service And Good Price Thanks For You All

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dreamy upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is why i can neve leave Samsung. Happy to get this before the prices got higher. Was also discounted the day I went in to Best Buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    POWERFUL

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    back to a flagship! i havent had one since the fold 3 and it feels nice. the new samsung ai makes everything streamlined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phones we have had in a long time...highly recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice. Enjoy using the pen to write notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S25 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt so comfortable when I came. Everyone served me so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love except question the charging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product except I seem to need to charge it more than my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi is my dream phone. I love the infinite functions and AI this phone has. The camera resolution allows to get perfect and real world pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy pick up. Love this great phone love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super my S25 samgsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it , especially the AI that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my Samsung Galaxy S22 Ultra and it's incredible, that's why I wanted to buy the latest model in the Samsung Galaxy Ultra family, the S25.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been searching for a new phone for some time now. Best Buy's offer was the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy. The best prices and super fast shipping. The item arrived very well packaged and without any damage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My hot phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of having my new phone it began running hot and differnt apps would pop up when I didn't touch the phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy FlorenceS, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out, "Keep your Galaxy device at its normal operating temperature" to learn about the factors that may affect your device's temperature. If you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say this phone is perfect but the issues with android and the delayed notifications needs to be addressed. After 30 minutes of being idle the phone goes into doze mode and instant notifications do not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! I could tell the difference on the camera system now from the older model. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muito obrigado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top demais melhor lugarvou volta compre na melhor loja

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast touch screen, speed loading, excellent pen jotting, i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid upgrade. Not a fan of the new swipe down menu. If i want options have to swipe in the right spot vs notifications. Otherwise solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love every S Samsung line. We love to wait and size of it.

    I would recommend this to a friend