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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1171 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S25 Ultra's overall performance and camera quality, with many noting its powerful capabilities. The long-lasting battery life and fast processor speed are also well-received. Some customers find the phone a bit heavy, and there are changes to the stylus functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,171 reviews
  • Rated 4 out of 5 stars

    Its cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its pretty coool jfjjdkskskskdkdjdjdjjjj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels great to use, smooth transitions from iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s25 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone; much needed upgrade from a note 8 and runs apps fast. It is also wifi 7 compliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente servicio !!! El cel llegó súper rápido y es lo máximo !!! Gracias !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great opportunity to upgrade your phone is really good optipn for everyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like this new cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this new device, I recommend it to anyone, super cute.and the Best Buy staff treated me very well, excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone and its small. Easily fits into my pockets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and she helped me with my purchase and she helped me to set up my account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and happy with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First flagship phone snooth lots of options. Mike made me feel comfortable at purchase.very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone samsumg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order arrived very well. Thank you very much, Best Bay store. I always do my shopping here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expert was very attentive and setbup of the phone was awesome and geek squad did a great job with screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed more storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone and in stock. They had a representative from samsung on site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the s25 and bestbuy is the best it make it so easy in puchase and in pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 CELLULAR SAMSUMG GALAXI S 25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOPE I CEN GET THE FOR $ 400.OO DOLLARS TO USE IN BEST BUY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, picture quality not what I hoped for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just okay. You expect a lot more for a $1,200 item. But we have to have a phone. No options. The phone functions well, but the picture quality is not better than my S10. The transition from my old Galaxy was seamless, which was nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there MichellerR, thank you for taking the time to share your experience with using the Samsung Galaxy S25 Ultra. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our product line for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can often feel overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    S25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend, highly quality! Better than my s23 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest phone upgrade i needed Love the pen nice hand size Great about GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone and really good service at my local bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone instrument of 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone is samsung Galaxy S25 ultra very happy with result of camera ad well as serch option

    I would recommend this to a friend