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Customer reviews

Rating 4.8 out of 5 stars with 1159 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,159 reviews
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am very happy with this Samsung Galaxy S25 Ultra. The phone looks very nice and feels premium. It is fast, smooth, and easy to use. The camera is very good and takes clear pictures. The battery life is also great and lasts a long time. I also like the 512GB storage because I can save many photos, videos, and apps. Overall, this is an awesome phone with great quality. I think it is worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Great phone and excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung phone as a gift for my brother and he loves it. The screen is bright and clear, the phone runs fast, and the battery lasts all day. The camera takes very nice pictures and the design looks modern and high quality. Setup was quick and easy, and everything works smoothly. Overall, this is a great phone for everyday use and definitely worth the price. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from an iPhone to the Samsung Galaxy S25 Ultra, and honestly, this phone has exceeded my expectations. It’s a powerful, reliable Android device packed with features that truly stand out. The design feels premium, the performance is super smooth, and the customization options make the user experience far better than what I was used to. The camera quality is incredible—sharp photos, amazing low-light performance, and overall one of the best smartphone cameras I’ve used. Battery life is strong, display is bright and vibrant, and the phone runs without lag even during heavy use. If you’re thinking about switching to Android or upgrading your device, this phone is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    A Powerhouse of Innovation – Samsung the S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Galaxy S25 Ultra from Best Buy back in February, and I can confidently say this is the best smartphone I’ve ever owned. From the moment I unboxed it, the sleek design and premium feel set the tone for what turned out to be an incredible user experience. The camera system is absolutely top-tier — the detail, color accuracy, and low-light performance are unmatched. Whether it’s high-res landscape shots or smooth 8K video, this phone handles it like a pro. The display is another standout: the 6.8” AMOLED with 120Hz refresh rate is buttery smooth and incredibly vibrant. Watching videos, editing photos, or simply browsing feels immersive and flawless. Performance-wise, the Snapdragon 8 Gen 4 processor (or latest chip) handles multitasking and gaming effortlessly. I’ve had zero lag, even with heavy apps open. Plus, the battery life easily lasts me through a full day with heavy use — and charges incredibly fast. What I also appreciate is Samsung’s focus on AI features this year. The built-in tools for live translation, note summarization, and photo editing are genuinely useful and not just gimmicks. Lastly, I want to give a shoutout to Best Buy for their smooth buying process and helpful customer service. The in-store team helped me choose the right accessories and get everything set up. If you’re on the fence, don’t be — the S25 Ultra is worth every penny. This phone feels like it was made for power users, creatives, and anyone who wants the absolute best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 5 out of 5 stars

    My 'New Baby' Sleek and Sassy Ultra 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like my new Samsung Ultra 25! I have had it two weeks; therefore, I can NOT say I LOVE it, yet!! It is replacing my Samsung Note 9 that I loved!! The great part is I believe once I get past my learning curve I will love this one, too!! There are a lot of features that are done differently than before. 2 Examples: How to forward a text message. Once I looked up on-line on how to do it. Press down twice. Then click on the 3 dots in the top right corner. The drop down box will show the forward selection. I am enjoying the alarm feature. It wakes me up to a calming voice giving a brief weather/news summary of the day with music in the background. There will be lots of learning by watching videos on U-Tube and asking Google questions. I am willing to do this because this phone has a beautiful, sleek design with 5 camera lens and a 512 capacity of storage. I feel it will be well worth the time I spend learning all my 'new baby' can do!! Each day I understand better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Satisfied with My Samsung Galaxy S25 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Samsung Galaxy S25 Ultra. The phone is incredibly fast, the display is stunning, and the camera quality is outstanding. Everything runs smoothly, from daily tasks to heavy multitasking. The battery easily lasts all day, and the premium design feels solid and high-end. Overall, this phone exceeded my expectations and is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    My experience with Samsung Galaxy s25 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Samsung Galaxy S25 Ultra and it is really a powerhose. With 200 MP camera—every photo looks crisp, vibrant and detailed, whether I am shooting landscapes or close-ups. It's 6.9-inch display is stunning, making everything from gaming to watching videos feel incredibly immersive. I also love the smooth performance - apps open instantly and multitasking is a breeze. With 512 GB of storage, I have more than enough space for all my photos, apps, and media. Battery lasts full day even with heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S25 Ultra is fast, powerful, and has an amazing camera. The screen is bright, the battery lasts all day, and the design looks premium. I’m very happy with this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Samsung Galaxy S25 Ultra and I’m extremely happy with it. The phone is very fast and smooth, the screen is bright and beautiful, and the battery life lasts throughout the day without any problems. The camera is amazing, especially the zoom and night photos — they look super clear and detailed. I also like the design; it feels premium and comfortable to hold. Overall, I highly recommend the S25 Ultra if you want a powerful phone with great performance and top-quality features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Design

    Rated 5 out of 5 stars

    Powerhouse for a mobile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is a top-tier smartphone that excels in performance, design, and functionality. Its exceptional battery life, stunning camera capabilities, and robust build make it a worthy upgrade, particularly for users coming from older models like the S22 Ultra. The dual SIM support and flawless fingerprint reader cater perfectly to professionals and multitaskers, while the phenomenal speakers and stylish design appeal to anyone who loves a premium multimedia experience. If you’re looking for a phone that combines cutting-edge technology with practical features, the S25 Ultra is hard to beat.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful with pictures in dark mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave 1 stars was:1, the pictures I took has dark lines, 2, I want to return but they can not return full trade in value, 3. BBY didn't mention full trade in value can not be returned if trade in happens.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings YangY, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S25 Ultra. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please go to your phone settings and check for available software updates and install the latest version. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best Android Flagship Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is hands down the best smartphone I've ever used. The display is unbelievably crisp and bright, even in direct sunlight. The 200MP camera takes stunning photos in all conditions, especially at night. Performance is lightning-fast thanks to the Snapdragon 8 Gen 4 chip, and the battery easily lasts all day with heavy use. I also love the built-in S Pen for note-taking and photo editing. What sets this phone apart is the AI features—they actually make life easier. From smart photo editing to voice enhancements in calls, it's packed with intelligent tools. The design is premium and durable, and Samsung promises 7 years of software updates, which gives me peace of mind. Whether you’re into gaming, photography, productivity, or just want a reliable everyday phone, this is a no-brainer. I’ve recommended it to friends and family already. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    As powerful as it it beautiful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent upgrade to my S21 Ultra. Does everything I expect but faster with some interest. Interesting AI features for editing pictures, sound and any written works you happen to be working on. Bright big screen finally with no curved edge. And lighter despite being a little bigger. The built in stylus works great. Has some pressure sensitivity and draws right where I place it. Great for digital painting on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Fast, crisp, and perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is simply the best phone Samsung has ever put out. Easy to read, and navigate. No hangs, smooth as silk! The camera is amazing! I charge it about every 4 days with regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    Fast, bulky and heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great storage. Good battery life. Too big, too wide and too thick. Difficult to text easily. Too heavy and difficult to find pockets big enough to put it in. They moved the volume buttons on the right side so it's impossible do a screenshot with one hand. You need two hands to do a screenshot. And you can clearly see that there's a cutoff for the buttons on the left side of the phone but they didn't put the volume buttons there. Not ok Samsung. Not easy to operate the phone. The phone is very big and good for video watching or games but too big for regular phone use. Samsung should have made a small S25 Ultra as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Unhappy, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S25 Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If the Galaxy S25 Ultra feels too large for your comfort, check out the S25+ and the S25. These two devices offer a slightly smaller screen than what your currently utilizing. To take a screenshot on your Galaxy S25 Ultra using your palm, enable the "Palm swipe to capture" feature in Settings > Advanced features > Motions and gestures, and then swipe the edge of your palm across the screen from left to right or vice versa, ensuring your palm touches the screen to capture the image. If you would like any further assistance or if you think of any questions you may have for us, do not hesitate to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Stylus functionality

    Rated 5 out of 5 stars

    A phone with everything you could ask!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: All day battery life. Snappy performance. Aesthetically beautiful to look at. Best screen in the market. Camera quality is great and zoom is unbeatable. Video is good. Front facing cameras are great. Spen is a plus to have. Cons: S pen lost Bluetooth functionality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Sd card support

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone,love the camera.Very snappy and responsive processor.Plenty of storage,don’t like the fact that you can’t add a micro sd card to it.Other then that great phone. something.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I pushed the button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the galaxy S25 Ultra in July. Not willingly at first. My son kept telling me to get these phones because i was always buying phones under 100 and they would be done in two years. I love to take picture, but because of my arthritis now at 66, i couldn't use my camera anymore. This phone is amazing! The cameras in the phone is blowing me away. The colors, so vibrant, the battery last all day!! Not knowing much about expensive phones,i really was proud of how quickly i could navigate all the incredible features. Being disabled with my back i don't have alot of money, but the finance plan of two years to pay it off is what had me order the phone. But when it came time to push the order button, i literally cried because I've never spend that kind of money on myself. But my son was on the line when i was doing it, and said mom you deserve something nice that will last a long time or you can trade it in after the two years if you want. Needless to say i pushed the button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best purchase ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is a device that stands out for its impressive 6.8-inch AMOLED display, which offers vibrant colors and excellent clarity. In terms of performance, it boasts a powerful processor that handles demanding apps and games effortlessly. Its camera is another of its strengths, with a multi-lens system that allows you to capture high-quality photos even in low-light conditions. Battery life is solid, easily lasting a full day of heavy use. Furthermore, its premium design and the inclusion of features like water resistance and wireless charging add even more value. Overall, it's an outstanding option for those seeking the best in mobile technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Power, Performance, and Premium Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S25 Ultra is absolutely impressive. The display is stunning—sharp, bright, and incredibly smooth, perfect for both work and entertainment. Performance is extremely fast, even with heavy apps and multitasking, and the battery easily lasts all day. The camera is on another level, delivering amazing photos and videos, even in low-light conditions. The design feels premium and solid in hand. Overall, this is one of the best smartphones I’ve ever owned. Highly recommended if you’re looking for power, quality, and cutting-edge technology.

    I would recommend this to a friend