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Customer Ratings & Reviews

Model:
EF-PS938CREGUS
SKU:
6608569
Clearance
$13.99
Save $16
The comparable value is $29.99

Customer reviews

Rating 4.1 out of 5 stars with 159 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the product's excellent grip, precise fit, and premium feel, along with its overall quality and protective performance. They also appreciate its beautiful appearance, perfect design, thin profile, and lightweight nature, which makes it comfortable to hold and carry. However, significant concerns have been raised regarding the product's durability, with reports of silicone breaking down and peeling. Additionally, some customers noted issues with color accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 159 reviews
  • Pros mentioned:
    Feel, Grip

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of very good quality, it absorbs the impact of falls well, is non-slip and feels great in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    It's a stylish and practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stylish and practical option for protecting your phone without adding bulk. The silicone finish feels nice to the touch and improves grip, helping to reduce the chance of slipping. The fit is precise and maintains easy access to all buttons and ports.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Low quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is beautiful, it looks excellent But its duration is P O O R.........

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Gustavo, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra Silicone Case. We value your sentiments as we continue to make improvements on the durability and functionality of our product line. Samsung offers a warranty on your device for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thanks for choosing Samsung! - Debra Samsung

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Case for Samsung S25 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the cheap price. Sleek look, different color options and most importantly it feels good in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung s 25ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case for your phone specially with this offer i recommend yall get it for new phones for this price

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Case samsung 25 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new samsung 25 ultra and bought this case for it, it's great, fits perfectly, protects everything perfectly, I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Very Classy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how anti-slip it is! The color is very classy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    200 MP CAM !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GORGEOUS CAMERA! Had a Samsung phone before, but this CAM is EXCEPTIONAL!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Case Falling Apart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is falling apart on the top part, which is not covered under BestBuy's return policy, but was told to contact the manufacturer - Samsung- directly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RavitejaB, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra Silicone Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would be more than happy to assist you further with what you may be experiencing with your case. Please feel free to reach out to Support for further assistance. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    S25 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great phone, fast service. Everyone always willing to help out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good grip but bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality. It tore down near the S-pen. Also, like others corners has torn in just two months

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha AARAI, thanks for sharing your candor with us regarding your experience using the Samsung Galaxy S25 Ultra Silicone Case. We value your sentiments as we continue to innovate our product line while making improvements to align with the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to reach out to Support to explore your possible warranty options. Le us know if you have additional questions for us or if you would like further assistance by contacting Support at your leisure. Thanks for choosing Samsung! - Debra Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broke within a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an evident design failure close to the SPen. There is an area that broke within a week due to that failure. Would not buy, it is a DESIGN FLAW.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Luca, thank you for sharing your recent experience with using the Samsung Galaxy S5 Ultra Silicone Case. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to reach out to Support for further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad material . Not even last a week i dont know if i can return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day DanielaQ, thank you for sharing your experience with using the Samsung Galaxy S25 Ultra Silicone Case. Your feedback is invaluable to us as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Product is trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the case for only 1 week and it broke, i could not return it or get it replaced because there is no warranty. DONT BUY THIS PRODUCT.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Brandon, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S25 Silicone Case. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a warranty on your device for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Grip, Profile
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Grippy phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well and is low profile. I like how the color matches the phone, and how the case improves the grip. One aspect that could be improved is the durability. One corner of the silicone is beginning to peel slightly. For the price I belive it is a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soft case for S24ultra phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and easy to clean when needed. Provides minor protection but doesn't make noise when putting phone down like hard cases.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Comfortable to hold phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft case great for holding phone and protects some. Soft and grippable. More comfortable to hold than old case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case with soft perm grip and light weight. It may not work with camera lense protectors because case has tight fit to protect lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Week with the S25: A Regular User's Take

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the new Samsung Galaxy S25 and I'm loving it! It's the perfect size and looks super sleek. The screen is amazing - everything looks so bright and colorful. The camera is a huge upgrade. My pics look awesome now, and the zoom actually works! Battery life is great too - lasts all day and charges up fast. The AI features are really cool. There's this thing where you can circle stuff on your screen and it tells you what it is. Neat! It's fast, takes great photos, and has some fun features. If you need a new phone, definitely check out the S25. I'm really happy with mine!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome case. Slick and very minimalistic. Great for office and everyday use if you are not vigorous with stuff. Material doesn't take falls too well, i mean hard falls or pavement but for the price it sure holds up.

    I would recommend this to a friend