Customer Ratings & Reviews
- Model:
- EF-PS938CREGUS
- SKU:
- 6608569
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the Galaxy S25 Ultra Silicone Case for its excellent build quality, enhanced grip, and perfect fit. Many appreciate its beautiful appearance, premium feel, thin profile, and classy color options, as well as its lightweight design. However, some customers have reported concerns about the durability of the silicone material over time.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Durability
Weak point by stylist
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ripped early on by stylist otherwise I would like it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BrandonH, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy S25 Ultra Silicone Case. We strive to provide our customers with exceptional experiences and quality. If you would like to share any other feedback with us regarding your experience or if you would like further assistance, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra
- Cons mentioned:Design
Cheap product cases
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is samsung going out of business? The cases they have for S25 Ultra are nothing to write home about.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Olotk, thanks for taking the time to review your Samsung Galaxy S25 Ultra Silicone Case. We appreciate your candor as we strive to improve the design and functionality of our product line. Samsung provides a on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your case and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked on bottom left in less than 2 months and now is completely useless. Dont recommend as it is fragile as glass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Aznbboy125, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy S25 Ultra Silicone Case. We understand how frustrating it can be to make a purchase that doesn't quite live up to your expectations. We would be more than happy to assist you with finding the perfect accessories to complement your device and fill your needs but without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Durability
Horrible Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this case for less than a month and the rubber has started coming off the corners.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Joec, thanks for taking the opportunity to share your experience with using the Samsung Galaxy S25 Ultra Silicone Case. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Slips from hand plus pop socket pops off to easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case felt nice but after a few hours it kept slipping plus my pop socet came off too easy. Also the charge socket cut was a little big witch would brake soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day B5me, thanks for taking the time to share your thoughts with us about your Samsung Galaxy S25 Ultra Silicone Case. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
- Cons mentioned:Durability
Broke the next day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke the very next day! I don't recommend this case to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GreimyP, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S25 Ultra Silicone Case. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a warranty for manufacturing defects in materials and workmanship. Please do not hesitate to reach out to Support for further assistance. Thank you for being a cherished Samsung customer. - Debra
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. I.am using 2 weeks.but it was broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Love, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S25 Ultra Silicone Case. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Support for further assistance. Thank you for being a treasured Samsung customer. - Debra
Wouldn't buy again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality it started peeling alread and it has never been dropped. Do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Chris, thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy S25 Ultra Silicone Case. We value your candor as we continue to make improvements on the durability and performance of our product line. Samsung provides a warranty on your device for manufacturing defects in materials and workmanship. If you would like to provide additional feedback with us regarding your experience or if you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being an unwavering Samsung customer. - Debra
This is not RED!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not red what a joke samsung needs to get there colors right already have another case not for me.
No, I would not recommend this to a friendRETURN ITEM/PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fight cover The one I purchased was too small for my phone and I will be returning it to Best Bye.
I would recommend this to a friendPoor Grip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is too slippery ans there is no grip-Hard to hold.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EWill, thanks for taking the time to share your experience with using the Samsung Galaxy S25 Ultra Silicone Case. We value your feedback as we strive to improve the design and functionality of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Fit
Excellent quality case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality case with a premium feel. Perfect fit, great protection, and definitely worth the price. Highly recommended!
I would recommend this to a friend - Pros mentioned:Grip
Pickup time from 1 hour extends to 7 days.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has a great quality. The feeling in the palm is good, I like it.
I would recommend this to a friend - Pros mentioned:Fit
Good Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed for my new phone. Good quality and a perfect fit.
I would recommend this to a friend Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, it's made of rubber, as always Best Buy has everything you need.
I would recommend this to a friendMissed the bait and switch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I specifically searched for an S21 Ultra case, Best Buy offered this one. I missed that it was actually for an S25. A really horrible fit for my S21. Buyer beware!
No, I would not recommend this to a friendSlippery and flimsy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides no protection, no grip, or value. What its purpose is i have no clue, but for more than $10 it is useless
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Moon, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S25 Ultra Silicone Case. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra