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Customer reviews

Rating 4.8 out of 5 stars with 126 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, camera quality, and battery life. They also appreciate its sleek design, comfortable weight, and convenient size, especially for those with smaller hands. The processor speed is noted for smooth and quick transfers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Rated 5 out of 5 stars

    phoine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting used to it and working out issues with not lining up with old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galazy s26

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy. My old one locked up and buying this way saved me hundreds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Mid Range Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like one of its older models that I bought for a sibling. It runs well and feels like an overall improvment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone for the price!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for the price!! Highly Recommended!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory for me. Still learning the features of the phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MichaelL, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy S26. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to help make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check out those resources and reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Its okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Galaxy S3 FE and was excited to get a new phone. The new S26 doesnt seem noticeably different and i kinda liked the S23 better. Not worth the cost for the upgrade in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there SamanthaF, thanks for sharing your candor with us regarding your experience using the Samsung Galaxy S26. The Galaxy S26 offers significant upgrades over your Galaxy S23 FE. This includes a much faster Snapdragon 8 Elite chipset, 12GB of RAM, and superior camera capabilities. The S26 is a premium flagship, while the S23 FE is a mid-range "fan edition," meaning the S26 provides better performance, display brightness, and AI features. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being an integral part of the Samsung community. - Debra Samsung

  • Rated 1 out of 5 stars

    Not product, but a review of HIP Best Buy store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the product, but a review of HIP Best Buy store. I thought supporting local stores is better than buying from amazon to help local economy and local employees but I was wrong. I purchased S26 as a gift but unfortunately the giftee just recently purchased a new phone. I tried to return this unopened item but it just past the 2-week return policy (3weeks). Initially it was my understanding that since it's an open line (no contract), I can return it for 30days, as I was told when I purchased it. I asked for some consideration or even a store credit since the product it totally unused nor unopened and its only been 3 weeks. The teller asked me to wait for the manager. After waiting for a while, I was told that the manager cannot guarantee to talk to me because he is super busy, I was told his name is Edwin. I wonder how busy it could be, there are about 20 employees in the floor and only about 5 customers walking. This is my WORST customer service ever. I talked to several employees but no one wants to listen!! BUYERS beware!!! Don't support this local Best Buy store, buy ur stuff online or in AMAZON. This is not BEST BUY store, its WORST BUY STORE.!!!!

    No, I would not recommend this to a friend