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Customer Ratings & Reviews

Model:
SM-S948UZKEXAA
SKU:
12514943
$1,379.99
Save $120
The comparable value is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 772 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the phenomenal camera quality and the outstanding overall performance of this device. Users also appreciate the reliable battery life, fast processing speeds, and the innovative privacy screen. While the design, lightweight build, and improved ease of use are frequently praised, some users have noted that the physical size of the product is a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 772 reviews
  • Pros mentioned:
    Overall performance, Privacy screen

    Rated 5 out of 5 stars

    Love!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone the is awseome i love the new privacy screen. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Samsung upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I finally upgraded to the new Galaxy S26 Ultra. I already had an older Galaxy S model that I loved, but it was showing its age. Best Buy had a great offer that I couldn't pass up. I got a really good trade-in credit for my old phone. They made it so easy to send my old phone back and the credit showed up on my credit card within a few days of the return. As usual, the transfer from old to new phone is super simple and the new phone was up and running the same day I unpacked it. I'm getting myself acquainted with all the new features of S26 and I've registered for a Samsung class to learn more about how to use the camera functions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing Phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is so crisp. Great processing speed! Was delivered on time. Really enjoying the quality of photos!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best performance Samsung I've had in a very long time. Coming after a z fold, which battery life was way poor, this one last me all day, it's just a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung yet! Smooth and fast. Lighter than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is beautiful with the phone,color(love it),speed, camera ,resolution, etc. I've been using a samsung galaxy since long time ago and never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera quality excelent and performance is the most beautiful think

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    the size is spectacular for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good processor and a magnificent camera, as well as all the new features it has for 2026.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone S26U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Love the privacy screen for working on it. The camera does not exagerate colors like tha last phone. Excited to have access to perplexity by just tapping a button. The extra storage is great since my S22U was always running out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with amazing screen, but takes time to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from iPhone 16 Pro to the S26 Ultra, and overall I’m really liking it. The display is beautiful, much bigger, and great for watching videos, browsing, and even work. The phone feels premium and powerful. The only adjustment for me has been the size. It’s definitely bigger and a bit harder to manage with one hand compared to my iPhone. Earlier I could easily text or use my phone anywhere with one hand, but now I have to be a bit more careful and often use both hands. That said, the bigger screen is also a big advantage once you get used to it. If you’re okay with a larger phone, this is a great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight and fits hand comfortably. Fingerprint mode way more accurate and quick. Unsurpassed camera. AI is intuitive and unobtrusive. No other phone compares.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Ultimate Android Flagship of 2026

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with Great quality and excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Smooth, solid and well-designed phone that works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels and runs very smooth. Feels very solid when holding and the phone functions as expected. Feels like a matured product out of the box at launch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While heavier, and slightly larger, its capacity and performance are advanced compared to the S24+.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S26 Ultra is Samsung's most powerful Galaxy S-series phone right now. It's built for people who want the best camera, biggest screen, and top performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy S26

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent and the camera quality is amazing. Definitely feels premium and very fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsumg galaxy 512 gb -black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice,camera,sound , screen ,storage,calls, system operative ,desing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderfully Beautiful Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to purchase an open box phone. The screen protector has not even been removed, so it's doubtful it was used before, but got a great bargain on a super product. The phone arrived on time in protective shipping. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from my s20 fe. Battery life actually last more than a day. Camera quality is top tier. Zooming in and can still get clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 2 out of 5 stars

    Good performance, poor battery, poor store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s26 ultra performs great but has terrible battery life. I specifically upgraded from my s23 ultra because the battery started requiring almost two charges a day or at least one full charge at work to make it home. I needed to he able to make it home without a dead phone if I forgot to chatge at work. Sadly the s26 ultra ended up being even worse despite being new and supposedly more efficient. I somehow have to charge more while also using the phone less to have the same battery life as a degraded, heavily used s23 ultra. The screen is amazing, build feels much better, just feels more premium but the battery life would have been a deal breaker for me if reviewers didn’t lie or exaggerat. The s26 ultra has less screen on time playing yt videos than an old degraded s23 ultra. The experience picking up the phone was another giant nightmare. BB scammed me with my previous laptop purchase so I shouldn't have been surprised that it took them almost 3 hours to just let me do my trade in and pic up the phone I preordered and paid in full for. For the first hour they tried to force me to purchase the phone a second time because they couldn't figure out how the promo trade in value worked. At one point I had 6 different employees all failing to figure out how to check me out. After standing around for almost two hours they finally start calling places for help to get an answer immediately. After that process I was then left holding my trade in phone for an hour waiting for the person helping me to come back and complete the trade in. I wasted an additional hour because I wanted to be honest and not leave with the phone that I already got the trade in credit for and was entered in the system as received. I never had such a poor experience before. I have never had such bad experiences back to back anywhere before. The ohone is meh but the shopping experience was a nightmare.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Mike, thank you for sharing your constructive feedback with us about your experience using the Samsung Galaxy S26 Ultra. We're taking action to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy S26 Ultra offers up to 31 hours of video playback time. If you're experiencing less than ideal battery life on your device, please take a moment to check out "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you have described. Feel free to contact Support afterward if you have any questions or if you would like any further assistance by contacting Support. Thank you for being a loyal Samsung customer. - Debra Samsung