Customer Ratings & Reviews

The best Galaxy Ultra in a while, loving the AI features. Im not a privacy screen person but its a cool feature. The color choices this year were nice. Good feel in hand with and without a case. The display quality is great as always with Samsung but bring back the S-pen bluetooth features! So far battery life works for me still lasting thru a full day. The camera good enough for me no complaints.

Upgraded from an S22 Ultra and it's a significantly better experience. Better battery life, snappier, and I love the new privacy display technology. The screen took a bit to get used to given the different pixel configuration to allow for the privacy display, but after using it for a few weeks, I don't notice a difference from other phone screens anymore. Cameras are much better and perform amazingly in low light and regular conditions. Would purchase again in a heartbeat.

The Samsung S26 Ultra is an amazing device. The screen is stunning and the camera takes professional-grade photos. It is very fast and the battery life is excellent for a full day of work. ​However, there is one small detail: the S Pen does not sit completely flush with the frame. It sticks out slightly, which is a bit disappointing for such a premium design. It is secure and won't fall out, but it doesn't feel perfectly smooth at the bottom. Overall, it's a fantastic phone, but I hope they fix this in the next version

I purchased the Galaxy s26 Ultra cellphone approximately 10 days ago & was pleasantly surprised with the battery life, privacy screen & also got on sale with a $200 dollars discount. Still getting familar with all the upgraded camera features. So far i am loving my new phone. Your Customer Service team is outstanding. Thank you Best Buy.

GoodThe device offers an exceptional user experience with its impressive features. Its performance consistently meets and exceeds expectations, making daily tasks effortless. The camera system captures stunningly detailed photos and videos in any lighting condition. Furthermore, the battery life is remarkably long-lasting, ensuring you stay powered throughout the day. Overall, this is a truly outstanding piece of technology.

The Samsung Galaxy S26 Ultra is a big, beautiful phone that is much easier to hold thanks to its new rounded edges. The camera is incredible, taking bright and clear photos even when it is dark outside. A cool new privacy feature lets you hide your screen from people sitting next to you with just one tap. It charges faster than older models, so you aren't stuck plugged into a wall for long.

Display, camera, processing speed, games, and speakers are all amazing. I also like the fact the phone is quite light weight. I hold my zoom meetings on the phone and the experience feels like using a real computer. I would recommend this phone any day!!

I'm loving my new phone. Camera, customizations, speed, and graphics are great in my opinion. Delivery was a real hassle. Which is why I gave 4 stars. I received an empty box from FedEx on 3/11. Immediately called Best Buy CS. Was told to go to the store in 2 days (3/13) and a replacement would be waiting. I called on 3/12 to confirm that the replacement was ready and was assured it was. I show up on 3/13 and was told by store personnel that there is a process in which to go through and that usually take at least 5 business days. The store personnel was great and understood my frustration as I had driven 45 mins to be told there was nothing they could do. I was informed that their CS was actually located in a completely different country and they truly don't know what goes on in each individual store. I left the store and immediately called CS again and vented my frustrations. I was told that my issue would be prioritized and I would receive and email within 24 hours. Roughly 48 hours later, I get the email and send the requested information and within a few mins of sending that email, they released the replacement phone. Had CS been up front about their process, a lot of my frustrations wouldn't have even happened. There needs to be better communication from CS to the customer. Best Buy did make everything right and I received my replacement as promised. I want to thank the store personnel at the Lexington, SC location for being up front and explaining everything and taking the time to help me through this whole process. FYI, don't ship electronics to your home if there's an option for pick up in the store. Apparently, delivery drivers like to cut a little slit in the corners and take the product before it reaches you. Ship to store and pick up there is best. My lesson was certainly learned and will follow this going forward!!

I had a S23 ultra, which I loved. I decided to go for the S26 ultra with high expectations. I don't see a huge difference. The screen quality is unmatched, and the 60W fast charging is a welcome (and overdue) improvement. Pros: The 5x optical zoom is crisp even at 50x digital, and the anti-reflective coating is better than ever. Cons: It is still a massive smart phone. If you don't like "brick" style phones, you might struggle with one-handed use. Also, the camera bump is huge, definitely buy a solid case at Best Buy when you pick this up.

The phone is great as expected although the display has gotten worse from the S25 Ultra it still holds to be top quality screen despite the compromise for the privacy screen, which hopefully improves over in time. The customization that the phone offers this year is unprecedented, allowing me to customize my phone in ways I never even realized. Battery size seems to not have been improved from the last couple of years which is not surprising as costs are rising. The camera is phenomenal, offering professional grade photography that most people will probably never use but it's great that it's there, although, a major pet peeve that I do have is that focusing on objects close up is near impossible, which hopefully gets improved later. The AI features are what I expected them to be, features that most people don't use and can be considered bloat to advertise the phone, some features though are useful like the live translations and transcription and spam call assist are pretty cool. The performance of the phone is amazing, it is without a doubt, the best performing phone on the market, being able to become even a desktop with Dex. Overall, the phone is a great step towards progress that really teases what the future holds for smart phones and really showcases what smartphones are capable of by being a supercomputer in your pocket.

Purchased unlocked from Best Buy and transferred cell service online via eSim card. Process was seamless. The screens and apps load so quickly, yet it still has the familiarity of a Samsung phone so there is no steep learning curve. Haven't had the opportunity to try the pen out yet but will soon. The phone is a tiny bit heavier than what I'm used to, but the size is the same so still fits in the needed pockets. It takes beautiful pictures. Sounds/voices are clear and crisp. It is not inexpensive, but you get what you pay for. I have always found Samsung phones to be very reliable with a long shelf-life. I plan to keep this one for a while.

Best Buy is a great store to actually buy your gear from. You can see it, feel it, touch it and question salespeople/techs endlessly. I call myself "upgrading" from a 22 Ultra to the new 26 Ultra. Honestly, I'm not impressed. The hardware is lighter, less glass with no curved edge=glass technology and hard to discern it from other phones on the market. the bump-out of camera lenses is goofy and made using the phone flat a chore (until you get a BULKY carry case that makes this new 26 Ultra gigantic fitting in your pocket. The processor is ultra fast and the battery is strong. But overall. This isn't the finest example of upgrades I've ever seen. It's a very "mheh...." experience with this phone. even the pre-installed backgrounds are kinda boring in comparison to the usual Galaxy flare. I am a basic user of the phone and don't play games on it. Just typical social media, banking , googling and browsing.

Great performance and best camera. Over all performance os much better. Love the phone. Better to handle I'm able to navigate much better with this phone then the iphone. You have more features on the samsung

I upgraded from the Galaxy S23 Ultra and think it was a good and timely upgrade. The S26 feels quicker and more powerful. I like the privacy feature and use it only on certain apps. That way it helps shield personal data when needed but doesn't impair visibility universally for everything. The one thing I miss moving from the S23 is the bluetooth enabled stylus. I actually used that whenever I took group photos. Can't do that now and have to set the timer for the main camera or wave in selfie mode.

I was having issues with my previous phone and decided to upgrade to the Galaxy S26 Ultra and have no regrets. The S26 Ultra has amazing features, with the "privacy display" being the best. Allows you to use your phone without the person nearby seeing what you're texting, etc. Great, great feature!!! It's photo capability, along with the clear "Nightography" is second to none., as well as the sound and high quality, especially when using earbuds. I also like the "S pen" that allows you to scroll, edit, and write with ease. Yes, the S26 Ultra isn't cheap, but in my opinion, it is money well spent. I recommend the S26 Ultra.

The samsung S26 is a solid phone with a bright display, fast performance, and a clean design that I really enjoy. I love the battery life and the bright crisp photos I am able to take with it. I am always recommending it to my friends and family

Been using the Samsung Galaxy S26 Ultra for a little while now and honestly it’s great. Super fast, battery lasts all day, and the camera quality is really nice. Definitely a solid upgrade.

I've been a Samsung user since many years. my honest review about the S26 ULTRA after using it for 1 WEEK • First let's start talking about the previous S series that were doing perfect.. especially the S25 ULTRA which felt the peak of what a smartphone could be. I like companies are just trying to add those extra layers to reach "Absolute perfection" and ofc sacrificing some things (eg: Bluetooth in S PEN, Titanium frame...) • The main marketing hook this year is the privacy screen.. and we can say that the screen technologies are a Samsung thing.. From a sales prescriptive the feature is a massive selling point and some customers are buying specifically for that feature.. But for me I don't even use it unless I customise it for PINs, Passwords...etc. .. I really prefer to have them more than the privacy feature. I like : Performance. The video capturing especially if u dive into the PRO settings. The Ai image editing (text to image) is unlimited. The colors look more vivid. It feels premium more than the S25 Ultra.

Excellent performance, amazing camera and battery life — feels premium, though upgrades over last model are incremental. Handles day-to-day tasks smoothly with no lag, even with heavy apps and multitasking. Battery easily lasts a full day with regular use, which makes it very reliable.

Phone has been amazing well worth upgrading from the s23 ultra. Battery life lasts substantially longer despite same battery. Everything is very smooth, Privacy display is a nice feature camera is good but not too much of a change besides the stabilizer.