Customer Ratings & Reviews
- Model:
- SM-S948UZVEXAA
- SKU:
- 6669739
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy S26 Ultra 512GB (Unlocked)'s camera quality, overall performance, and battery life. Many appreciate the fast charging speed and the added privacy screen feature. Some customers find the phone a bit large, and a few miss the bluetooth enabled stylus from previous models.
This summary was generated by AI based on customer reviews.
Good servicie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, good cellphone, good everything. Recomendado
I would recommend this to a friendS26U phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, wheight is very light and very easy to use.
I would recommend this to a friendGot S26 Ultra...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the S25 Ultra. The pictures quality is superb...
I would recommend this to a friendtrade in option by best buy is a scam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one of the worst customer service experiences I’ve ever had with Best Buy’s trade-in program, and I would strongly advise others to be very careful. I traded in a Samsung Galaxy S22 Ultra that had no cracks and was in good condition. Before shipping it, I even had the device inspected in-store at their Oswego Route 34 location, where a Best Buy employee confirmed it was in good condition. After they received the device, I was shocked to be told that the phone was “shattered on the screen and back,” which is completely inaccurate and does not reflect the condition it was in when I shipped it. When I asked for photo evidence of this supposed damage, I was told that they do not provide any pictures—so there is no transparency or way for customers to verify their claims. To make matters worse, I was then informed that because they classified the phone as “cracked,” I would lose the promotional trade-in value entirely. This means customers are expected to accept their judgment without proof, even when it contradicts prior in-store verification. Their terms and conditions place all responsibility on the customer for any damage during shipping, even though they provide the shipping label. This creates a system where the customer carries all the risk with no accountability from Best Buy. In the end, I chose to have my phone returned rather than accept a drastically reduced value with no evidence provided. I will also be returning the new phone I purchased and taking my business elsewhere. This experience showed a complete lack of transparency, accountability, and fairness. I expected much better from a company like Best Buy.
No, I would not recommend this to a friendGreat product & experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding product and professional service at Best Buy!
I would recommend this to a friendSomewhat satisfied-- but not enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still adjusting to this phone and it does not work as easily with my touch as did the pixel 6 I came from. I suspect I need to learn a lot more about various adjustments and adaptations so that I can make it work for me. It would be so much better if I did not have to go into the store every time I need information about my phone.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy Animphd, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. We value your feedback as we continue to improve the performance and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to assist with any learning curve that may apply. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. If you have any questions or if you would like to share any other feedback with us after reviewing the resources shared, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra
It’s ✅ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone camera quality not sure if it’s WhatsApp that’s the problem or the phone itself other than that it’s good.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to setup and start to use it immediately
I would recommend this to a friendEXCELENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY KIND AND NICE Very good service—fast and effective.
I would recommend this to a friendS26 Ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone, good phone, new phone, s26 ultra, i like it.
I would recommend this to a friendBest purchase ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the samsung galaxy s26 ultra's privacy display.
I would recommend this to a friendLo mejor de lo mejor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente celular , cumplio con todas mis expectativas
I would recommend this to a friendNew Galaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great we love the product .and the. Customer service.
I would recommend this to a friendMis mejores artículos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente 10/10 un gran teléfono perfecto lo amoooooo
I would recommend this to a friendS-26 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but i thought it would have been smarter in making bluetooth connection to my car. Not easily connected
I would recommend this to a friendSamsung S26 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on the new phone the rebate was way worth it vs Samsung
I would recommend this to a friendGreat phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the price and the delivery service.
I would recommend this to a friend3.11.26 delivery date order still not shipped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will change my review once I get an item but for now 1/5*. I have been buying Samsung ultra for 10+ years every year but in 2026 i so far I have bad experience with Bestbuy/Samsung and IDK whos fault it is. Order was supposed to be deliver by 3.11.26, as of 3.27.26 it is still not shipped with no communication of what happened or how and when it will get resolved.
I would recommend this to a friendPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good devise Go and buy it now Ok.
I would recommend this to a friendGreat phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great support from staff, easy pick up, nice folks
I would recommend this to a friend