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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 604 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S26 Ultra 512GB (Unlocked)'s camera quality, overall performance, and battery life. Many appreciate the fast charging speed and the added privacy screen feature. Some customers find the phone a bit large, and a few miss the bluetooth enabled stylus from previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 604 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung A1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It takes wonderful photos. Good battery life. Reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the privacy display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this product for a few days so i have not fully experienced all of its capabilities. However after just a few days of use i am so glad I upgraded from my s23. So far its easier to use, love love love the privacy display, great battery life, better picture quality and sound. I definitely recommend upgrading to this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but the pre-order process not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone isn't the issue I knew what I was getting when I pre-ordered the Galaxy s26 ultra but not being able to just mail in my old phone so that I could take it home and migrate from my old s24 ultra to my new one and having to do it in store being rushed while someone's sitting there watching and waiting for me to give them my old phone was an annoying process. The worst that would happen if I didn't give them my old phone is I would have to pay full price for the new phone but she sat there looking at me like I was going to steal it or something, the entire hour and a half it took to migrate from one phone to the next. Then for days after I had issues because I needed the old phone for security verification when setting up the new phone and for certain apps thankfully there were ways around that but it wasn't a simple process. I recommend the product I don't recommend pre-ordering if that's how it's going to be handled. Just allow us to mail the old phone in within two or three days like Samsung themselves do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The S26 Ultra lives up to the Ultra title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Pixel 9 Pro fold (and having used Pixel Pro phones for years) to the Samsung 26 Ultra, it feels like a massive upgrade. The just Ultra feels more responsive in general navigation and with apps. The privacy screen is a huge upgrade compared to a normal phone and having the S-pen is a benefit as well to write quick notes when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TURN OFF AI you will love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned off all AI. I'm so happy now! Works great without AI. AI makes it a spy machine with little to no benefit. There wasn't a single AI task that saved me work. As all needed further review or editing or complete redo to get 100%. In addition the AI use shares all and it's made public or at least stored and shared by companies to target user for sales or much worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S26 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fast, beautiful and light weight I love it, it’s nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, Camera, Battery Life is great Overall good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good and good quality for the display. Camera is awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a busy individual on the go, a parent needing to plan thier day, or a business person, this mobile is the best. Screen quality, photography and the pen, make this an ideas phone for every occasion, busy days ahead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth upgrading to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade from my S23Ultra. Lighter and faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been rocking the s22 ultra. This has been a great upgrade. I do miss the Bluetooth in the Spen but the speed & battery life is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 26

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone so far long battery life and fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT UPGRADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a much smoother screen touch pad! The sound quality is very good, not great. The Bluetooth range is excellent! The camera has great edit features with very easy to use functions. The battery life is excellent compared to the last generation. The stylus is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Innovation and power in the palm of your hand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best in both the camera and the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S26 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my previous phone and decided to upgrade to the Galaxy S26 Ultra and have no regrets. The S26 Ultra has amazing features, with the "privacy display" being the best. Allows you to use your phone without the person nearby seeing what you're texting, etc. Great, great feature!!! It's photo capability, along with the clear "Nightography" is second to none., as well as the sound and high quality, especially when using earbuds. I also like the "S pen" that allows you to scroll, edit, and write with ease. Yes, the S26 Ultra isn't cheap, but in my opinion, it is money well spent. I recommend the S26 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9.5/10 Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. I purchased this phone upgrading from a iPhone 15 Pro Max and all I can say is that the transition from an iPhone to Samsung was seamless. It was super easy to transfer my data. Only thing that sucks is loosing your paid apps but you can download apks. Android may be harder to use for those who have never used it but with Android 16 and OneUI 8.5, I'd say using a Samsung nowadays is almost as easy as using an iPhone. You just have to get used to the layout then it'll be pleasant to use. I'm 2 weeks in to using this phone as of writing this and so far I have no major issues with it. Only small issue I have is customizing and finding certain settings. The thing that helped me out was simply looking up what I need on a browser. If you can't find certain settings or customization options just look it up, don't stress out trying to find it on your own. I give the phone a 9.5/10, one of my top 10 phones I've used so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Satff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time EVER pre-ordering something, always was hesitant that item would not arrive or go to another location, best buy really helped me out, the tracking the quality and features they told me about my new S26 ULTRA. Thank you BEST BUY and staff, appreciate you ALL

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than s25 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the comparison reviews, I almost did not upgrade. I am now glad I did. It is much easier to hold with case. Better display and has an edge over the 25. Just make sure you track the trade in if you do it. BB did not give the extra 600 at first, I had to remind them. Seemed fishy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S26 Ultra is Beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S26 Ultra does not disappoint. I used to upgrade twice a year when S and Note used to launch. Tried the fold on 3 different generations and it just don't compete with the S Ultra. Camera is a beast. Decent upgrade from S25 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like the sky blue that I previously reviewed, this phone is an excellent addition to the Samsung line and provides a wonderful option when looking to upgrade from an older version. The price is honestly not that bad, considering I paid the same amount for a new Samsung five years ago. If you're looking to save money, using a phone carriers contract plan will probably be a good option. The phone is a little bulkier than the previous models and has a sturdy feel to it. The product works as it states it will and is certainly a pretty color.

    I would recommend this to a friend