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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 604 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S26 Ultra 512GB (Unlocked)'s camera quality, overall performance, and battery life. Many appreciate the fast charging speed and the added privacy screen feature. Some customers find the phone a bit large, and a few miss the bluetooth enabled stylus from previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 604 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my phone S23+ and was stuck between this one and the 25 ultra and I am so glad I chose this one. Not only is the camera amazing, compared to my old phone, the privacy screen feature is among my favorite aspects, as it saves me the need to buy the screen protector separately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe it will get 5 stars eventually

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you had asked me last week it was only 3 stars... it is growing on me. It doesn't have the feel of a flagship, feels like an a17 or has a similar hand feel as the Flip 5 I had for a novelty. The style isn't as impressive as the S24 Ultra. been playing more with AI features and the Privacy Display- that where this phone shines. Battery life is improved even if the battery itself hasn't been upgraded Give it a chance I suppose-- Best Buy offered far more than Samsung for trade in and bonus offers..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New S26 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous Galaxy S20 was showing its age and starting to malfunction. It was past point of reasonable repair cost so replaced it with S26 Ultra. Love the camera but would be just as happy with same camera, battery, and without stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Samsung continues to get better. I jumped from an s23 ultra to the s26 ultra and have been amazed. I love the customization I'm able to do with the phone. The screen is beautiful and the phone is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smartphone New King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smartphone of the year so far. Samsung again delivered the best phone. I am enjoying it every single day. If you didn't get it yet what are you waiting for? Go grab it ASAP! #Samsung #S26Ultra #BestPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone and well worth the wait for it to be re

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far is the best cell phone I have purchased since 1986. I replaced my S20 that still works great for last five years this new phone with AI blowes me away

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First samsung purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SS26 is a new level and I love it. The camera, the fact you can use ai to answere unknown calls. And not to mention the tap and search. Samsung went all out !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool fhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing even though it did not have a big improvement, the phone has an incredible feel and is well built. The Samsung ecosystem is known for its incredible usability and compatibility, which makes it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone, great camera, long battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the Samsung Galaxy S26 Ultra because it feels fast and easy to use every day. The screen looks amazing, and the battery lasts a long time even when using multiple apps at once. The camera is also excellent. Photos come out very clear with great colors, especially at night. In addition, the design feels modern and high quality. The only thing I did not like as much is that the phone is a little big and heavy. It is also expensive, but overall I think it is worth it for everything it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S26 ULTRA RULES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To anyone considering an upgrade look no further the S26 Ultra is your phone.Almost like having a mini computer/expensive camera rolled in one you won't regret the switch or upgrade for all iPhone users come to the darkside

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S26 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, haven't had any issues with the screen like some have reported. Traded in my s25 Ultra, so not a large difference. I use a case, and so it does take a fingernail to extract the s-pen. No real complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone so far quality of pictures clear and fine which i love and speaker volume a plus , there are tons of features i haven't uncovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung Galaxy s26!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new features for everyone to enjoy, the process to purchase was perfect for me and the best buy representatives were helpful all the way, definitely I will recommend this experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S26 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is absolutely stunning bright, sharp, and incredibly smooth. Whether I’m watching videos, browsing, or gaming, everything looks crisp and vibrant. Samsung really nailed the screen quality on this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really an improvement over my S23 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S26 ultra touts a couple of new features, notably 25 watt wireless charging and a privacy display screen. The fast charging requires that you have a case with a magnet, it doesn't work with the bare phone. It doesn't work with most cases, either, because they're too thick or don't align precisely. I have a Zagg "Crystal Palace" case, and I haven't seen anything faster than 12 watts. The privacy display works, but the screen appearance degrades significantly with it on, and the screen's still quite readable at up to about 45 degrees. If you're buying the S26 ultra for this feature, you'll probably be disappointed. The S26U has a faster processor, but that only really matters if you play graphic-intensive games on your phone. I play games, but only really on my PC or tablet, and many phone games aren't that demanding. The S26U is still a good phone, just probably not worth the upgrade if you own a high-end phone that's only a few years old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GusS, thank you for taking the time to share your experience with using the Samsung Galaxy S26 Ultra. We appreciate your constructive input as we improve our product line to best suit the needs of our customers. The new Galaxy S26 Ultra is a prominent upgrade from the Galaxy S23 Ultra. It features a faster Snapdragon 8 Elite Gen 5 chip, a 50MP ultrawide camera, and 60W charging. It's noticeably lighter as well at 214g vs the Galaxy S23 Ultra at 234g, thinner at 7.8mm vs 8.9mm; the S26 Ultra offers a refreshed design, stronger armor aluminum, and superior display anti-reflective coating. You are correct about wirelessly charging your device as the Galaxy S26 Ultra lacks built-in magnets thus requiring magnetic cases for charging in this method. The new Maximum Privacy protection mode has been designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode. Rest assured, this is not a product issue, so you can continue using it with confidence. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung forever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a Samsung! Alway been a Samsung fan! Phone is great the battery life is a little worse that it it was on the S25 ultra I think. But other than that I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, Great purchase. I have had a google pixel phone for a while now. I am so happy that I switched back to Samsung. Wish best buy had the pink phone color option, but I got purple instead.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    best phone of 2026

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sharp display ,fast processing speeds and really liked the privacy part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i love all the features of this phone I love the little stylus. I love the size of the screen. The phone is just a nice phone.It's really nice a love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S26 ultra ftw!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my S24u and it was a painless experience. best buy was a good place to do the trade in. The phone is amazing and they allowed me to transfer my data in store.

    I would recommend this to a friend