Customer Ratings & Reviews

I switched from apple after getting sick of their updates messing up my phone. I had a 16 pro max and it was just getting so glitchy. I shouldve switched a long time ago. Even google services are cheaper than having everything thru apple. Wont ever go back and telling everyone i know to get rid of their iphone.

10/10 I love it! S26 ultra. I feel like it's faster than my old Samsung.

Excellent phone! I will recommend this phone to anyone! Great features on this phone.

Bestbuy provide the best deal for the Samsung product. For the S26 ultra, I get the highest tradein value for my s24+ on the top of it I got a memory upgrade to 512GB for no cost. Even Samsung website doesn't give that much discount without purchasing something extra. They really kept the value of their name "BestBuy"

I ordered a Samsung S26 Ultra and I'm amazed by Best Buy's punctuality. It arrived on the date indicated and was complete. I love my new device! Plus, I traded in with them and they offer fantastic deals that you can take advantage of to save money. Thanks, Best Buy!

I got the phone as expected. I like the phone specially private screen mode. The screen has a different color temperature but my eyes will get used to it. The trade-in process went well as well.

It’s really good for the price and would recommend to other people

I love it this protect i can use after long time more

Excellent service, always great vibes and customer attention.. my phone is a dream.. awesome pictures

I really liked this phone, the exchange process was very easy in the store

The salesperson was very nice and the product is really meet my expectation

Bestest phone ever to get from Best Buy. Excellent staff

Great product and audio is specifically an improvement.

Samsung s26 ultra is so nice, i really love it....

Used to be a carrier upgrader, will now use Besr Buy!

I keep getting emails wanting me to leave a review so here it is. I received an empty box after waiting way too long vecause of "delays". I opened the box in front of the fedex lady. They claimed they would send me another one so I waited and it got delayed, I tried to change it to pick up at nearby best buy, it got delayed again so I cancelled order and was just going to go up there in person and get a phone. It's been over a month now and I still don't have a phone but there's still a $1500 charge on my best buy credit card. Might not be using best buy anymore.

I recently upgraded to the Samsung Galaxy S26 Ultra and the performance jump is noticeable. The new Snapdragon 8 Elite Gen 5 processor makes multitasking between heavy apps feel effortless. One of my favorite new additions is the Privacy Display feature. It uses angled pixels to make the screen much harder for people sitting next to me to see, which is great for commuting. The 200MP camera still takes incredible photos, especially at high zoom, and the battery easily lasts me 1.5 to 2 days on a single charge with regular use. The design feels premium with the titanium frame, and the slightly more rounded corners make it more comfortable to hold than previous models. If you're looking for the best Android experience available right now, this is definitely it.

I have been using Samsung phones for about 15 years, and this Galaxy S26 Ultra truly impressed me. With every new generation, Samsung seems to improve the experience, but this model feels especially refined. The performance is excellent. The phone is extremely fast, smooth, and responsive, even when multitasking, using work apps, taking photos, watching videos, or switching between several tasks during the day. The Snapdragon processor and improved cooling system really make the phone feel powerful and stable. The display is one of the best parts of the phone. The 6.9-inch Dynamic AMOLED screen is bright, sharp, and beautiful. Everything looks clear and premium, from reading text to watching videos and editing photos. I also like the new Privacy Display feature. It is a very useful idea, especially when using the phone in public places, and in my experience everything works very well. The camera is also outstanding. The 200MP main camera captures very detailed photos, and the zoom is very useful. Pictures look clear, bright, and professional, even in different lighting situations. For someone who uses the phone every day for work, family, photos, and communication, this makes a big difference. Battery life has also been very reliable for my daily use, and the faster charging is a great improvement. I also appreciate that Samsung kept the built-in S Pen, which adds even more value for notes, signatures, and productivity. Overall, I am extremely happy with this purchase. This phone feels premium in every detail: performance, screen, camera, battery, design, and productivity. Samsung continues to raise the standard, and this Galaxy S26 Ultra is one of the best phones I have ever used. I would definitely recommend it.

I’ve been using the Samsung - Galaxy S26 Ultra 512GB for over 2 months now, and honestly, it’s one of the best phones I’ve ever had. From the moment I picked it up, it just felt premium—everything from the design to the performance screams flagship. The display is probably my favorite part. It’s a huge 6.9-inch AMOLED screen, and everything looks insanely sharp and smooth thanks to the high resolution and 120Hz refresh rate. Watching videos or even just scrolling feels incredibly fluid, and once you get used to it, it’s hard to go back to anything else. Performance-wise, it’s been flawless. The phone runs on the Snapdragon 8 Elite Gen 5 processor with 12GB of RAM, so everything I do—gaming, multitasking, or switching between apps—feels instant and lag-free. I never really worry about slowdowns, even when I’m pushing it hard. The camera system is another standout. The 200MP main camera takes incredibly detailed photos, and the zoom capabilities are just on another level. Whether it’s daytime shots or low-light photos, everything comes out looking amazing. It honestly makes me want to take more pictures just because of how good they turn out. Storage is also a huge plus. With 512GB, I don’t have to think twice about downloading apps, recording videos, or saving photos—I’ve got more than enough space for everything. What I really enjoy, though, is how complete the experience feels. The battery easily lasts me through the day, the software is smooth and customizable, and all the little features—like the S Pen and AI tools—actually make a difference in daily use. Overall, using the Galaxy S26 Ultra 512GB has been a great experience. It feels powerful, polished, and reliable, and it genuinely makes everyday tasks more enjoyable.

This phone was easy to switch over from my s25 and it runs like butter the phone has no lag every app just instantly opens ip its light and feels great in my hands the new camra is easy to take day and night pics along with actions videos its the best phone ive ever got every one that sees it just wants to ask about it and when i told them about the beal best buy is doing with thetrade in and how much you can get off on it they are running to best buy to get one so fare ive got 4 buddys that have when a got one and their so happy with it one even took me to a steak dinner for letting him know you can get up to 600 off with your trade in and a e gift card of a 100 bucks its a great deal on a great phone from a great tec store so dont wait because the deal wont last for ever oh i forgot my favorite part of my new phone is the privacy screen it keeps prying eyes from my sceen and that their ids a game changer