Customer Ratings & Reviews

very good. i recommend this to everyone. phone has long life battery good performance, good camera.

I’ve been using the S26 Ultra for a week now, and Samsung really nailed the refinements this year. The new Privacy Display is a game-changer—it’s great knowing the person sitting next to me on the train can’t read my texts. It feels noticeably lighter than the S25, and the move to the Snapdragon 8 Elite Gen 5 makes everything feel instantaneous. If you’re looking for a phone that does everything at a pro level, this is it.

I’ve held onto my S23 Ultra for 3 years because the S24 and S25 felt like incremental "AI-only" updates. The S26 Ultra is the first time since 2023 that the hardware actually matches the hype. If you’re on the fence about the trade-in cost, here is why it’s worth the jump: The "Privacy Display" is Magic: This is the sleeper feature of the year. It’s built into the panel (Flex Magic Pixel tech), so I don't need those ugly plastic screen protectors. I can tilt my phone on the plane or in a meeting, and the screen just "blanks out" for everyone but me. It’s a game-changer for working in public. Performance & Thermal Efficiency: The Snapdragon 8 Elite Gen 5 is a beast. My S23U used to get warm during long 4K recording sessions or heavy gaming. The S26U stays significantly cooler, and the 16GB of RAM makes the new One UI 8.5 feel instant. Charging Speed: Finally, we’re at 60W. Moving from the S23’s 45W doesn’t sound like much on paper, but I’m hitting 75% in about 30 minutes. When you’re in a rush, those extra 15W matter. The Camera Polishing: While we lost the 10x physical optical from the S23U, the new 50MP 5x sensor paired with the Gen 5 NPU actually produces cleaner shots at 10x-20x than my old dedicated lens did. The "Horizon Lock" on video is also incredibly smooth—perfect for capturing kids or pets on the move. Bottom Line: The S23 Ultra was a legend, but its time is up. The S26 Ultra feels like a professional tool again, rather than just a "smarter" phone. Best Buy’s trade-in process was seamless, and for the price of a mid-range watch, I’ve reset my 7-year update cycle.

The Samsung Galaxy S26 Ultra is a premium smartphone with excellent performance, a stunning display, and a powerful camera system. It handles everything smoothly and offers plenty of storage for everyday use. Overall, it is an excellent choice for anyone looking for a high-end smartphone with exceptional performance, camera quality, and storage capacity.

Quality , battery life good, camera also good, overall performance good

Great phone.Great quality. Great pictures Good battery life.

Best upgrade I’ve had in a while. The phone is light. Fast and really good camera

I'm absolutely OBSESSED with my S26 Ultra! <3 The camera is MIND-BLOWING, especially in low light - those night shots are insane! :3 The display is so vibrant and the S Pen is a GAME CHANGER for productivity. Battery life is solid too, barely need to charge it mid-day. Only thing is, wish the software updates were a bit faster, but overall, 10/10 would recommend!

Fast processing , great camera, only issuse is i miss the bluetooth pen

After using the S26 Ultra for several weeks, it’s clear that this is a refined flagship experience. The battery life easily lasts a full day of heavy use, and the fast charging helps top it up quickly when needed. The software is feature-rich but remains user-friendly. It is a significant investment, but for those who want a phone that does everything at a high level, it is well worth it.

The camera quality is outstanding, capturing sharp and vibrant photos even in low light. Battery life easily lasts through the day, which is a huge plus. The display is bright and clear, making videos and browsing very enjoyable. Overall, it’s a great value for the price and definitely worth recommending!

S26 ultra is great phone. I upgraded from S22 Ultra which was also a great phone which I used for 4 years. S26 ultra has great camera, good battery, display, ease of use, privacy display and lots of other useful features. Above all I had a great buying experience from Bestbuy and the employees were very helpful.

Upgraded from the S24 Ultra and the difference is clear. Cameras are sharper, especially at night and zoom. Ultra-wide has more detail. Performance feels faster and smoother. AI features are actually useful. Overall, the S26 Ultra feels more advanced and worth upgrading if you want better cameras and performance

Yes there are a few upgrades from my Galaxy 23 but honestly if my old battery hadnt kept dying I would have kept it. Im not all that crazy about the AI features but do like the camera a great deal. Ive had my phone for a little over a month and STILL having issues with transferred things like voicemail, tge new billing etc. But to be fair its not with the phone but the way the rep ay BB entered info about my upgrade.

Excellent camera and software interface I have been using if for couple of weeks now didn’t see any issues. I have been an Apple user for the last 10 years and finally decided to switch to an android phone. The privacy screen is a game changer. No one can really see your screen sitting on your side.

Was worried i wouldnt like the phone but tbh its worth the price especially for the features it has. Only downside is the pen. It no longer has a battery so you can take pictures using it like the s24 model

I love the phone. Its amazing. I would definitely recommend anyone to buy this phone.Especially with all the features that it has to provide.I've taken multiple photos with the camera and I have to say that the quality is amazing.

[Employee of bestbuy] Coming from a Galaxy S22Ultra, this is a pretty good upgrade. All day battery life. Seriously, I have to try to kill this phone in a day. My nornal usage can't. Camera(s) are what you'd expect, not much change hardware wise, but they're snappy (opening the app, shutter speed, post processing). The privacy display didn't entice me much so I can't comment on it. The "support" for Qi2 is nice, but requiring a case is a small let down, however I was already going to add a case, take that however you will. Some cases will allow full compatibility with all Qi2 products while some will not, keep that in mind. S-pen from the 22Ultra is a technical downgrade, but I haven't noticed the loss (yet). Overall a great phone if you're coming from a 22 series or older.

Sweet phone got lots of useful apps camera is outstanding battery life is next level between all day use of Spotify and tik tok from 100% doen to around 45 % with no charging

Amazing smartphone! Beautiful display. Super fast. Go crazy with customization. AI is excellent. S Pen very useful. If you want the Best, this is it! Love Good Lock, Secure Folder and Samsung Notes! Cameras are unbelievable!