Customer Ratings & Reviews

Display and features are great! Very fast and easy to use

I am a longtime Samsung user. I like to upgrade to the newest model every 2 years. I'm very happy with the S26 Ultra and it's features. Operation is smooth. Screen is vivid and crisp. I am liking the rounded corners as opposed to the more square design of the S24 Ultra. The various AI features are fun to use. The camera takes very good quality pictures. Overall, I'm very pleased and will continue to be a Samsung fan.

I do miss the days were Samsung gave more at launch and didn't make so many cutbacks like apple with accessories. But here we are. They are both cutting back simple items. Charging brick, buds and other options given at launch. No more. Trade in Value at Samsung was actually worse than Best Buy which was a 1st. So I went with best buy. Upgrading from S24 Ultra. Design of phone ok. Feels great, but as all phones do. Case required unless you can afford repairing after drops all the time. So color of phone only matters with clear case for the most part. Privacy screen is nice, but not as good as an actual privacy screen. But being able to turn it off and on whenever I feel has been an amazing option. If your new to Samsung, you will love it. If you are familiar it will feel similar. I wouldn't say if you had S25 Ultra it was worth the upgrade. Camera bump is big and since on 1 side it does lean. Some cases can fix this is required. End of the day. Still happy with it and glad I upgraded.

love it! so many new things, battery life is great I can go an entire week without having to recharge and I'm using it a lot, calls, text, pictures. The pictures are so good, crisp clear and perfect color. the screen size is a little bigger but when using it looks a lot bigger. What can I say but it's the best galaxy s that I've owned, and I've had all of them. The pen is the best thing samsung has ever came up with, I couldn't text without it.

Greatest cell so far, smaller physically, but bigger screen... also much lighter, great quality overall.

Upgraded from a galaxy s24 ultra. Although theres not too drastic of a difference in hardware the phone feels much faster. I'm very happy with the upgrade I dont feel like I should have waited or got ripped off. I think they did a great job with this phone. Oh yeah and my battery seems to last the whole day where with the s24 ultra I felt like I had to charge it every couple hours.

I upgraded from s23 base to s26 bas and I am really impressed. No heating, excellent battery life, better camera performance, excellent screen,... Glad i didnt took hate on Exynos seriously... My current SOT is 2 hr 32 mins and battery is still at 76%.

Great phone! Has great cameras, great performance and the 60w charging is very fast

very good. i recommend this to everyone. phone has long life battery good performance, good camera.

Overall, the S25 Ultra is a fantastic device. The screen quality and speed are top-notch, and the camera delivers great results in most situations. Battery life is solid, though it could be slightly better under heavy use. It’s a bit large and pricey, but if you want a high-end Android phone, this is a great choice.

Photos are amazing and i use for business, so its easy to scan and print from my phone. I travel a lot in the Caribbean and throughout South America for my work as Regional Manager, so i use it everywhere I go. I am also a lot in the United States.

I purchased the Galaxy s26 Ultra cellphone approximately 10 days ago & was pleasantly surprised with the battery life, privacy screen & also got on sale with a $200 dollars discount. Still getting familar with all the upgraded camera features. So far i am loving my new phone. Your Customer Service team is outstanding. Thank you Best Buy.

I’ve held onto my S23 Ultra for 3 years because the S24 and S25 felt like incremental "AI-only" updates. The S26 Ultra is the first time since 2023 that the hardware actually matches the hype. If you’re on the fence about the trade-in cost, here is why it’s worth the jump: The "Privacy Display" is Magic: This is the sleeper feature of the year. It’s built into the panel (Flex Magic Pixel tech), so I don't need those ugly plastic screen protectors. I can tilt my phone on the plane or in a meeting, and the screen just "blanks out" for everyone but me. It’s a game-changer for working in public. Performance & Thermal Efficiency: The Snapdragon 8 Elite Gen 5 is a beast. My S23U used to get warm during long 4K recording sessions or heavy gaming. The S26U stays significantly cooler, and the 16GB of RAM makes the new One UI 8.5 feel instant. Charging Speed: Finally, we’re at 60W. Moving from the S23’s 45W doesn’t sound like much on paper, but I’m hitting 75% in about 30 minutes. When you’re in a rush, those extra 15W matter. The Camera Polishing: While we lost the 10x physical optical from the S23U, the new 50MP 5x sensor paired with the Gen 5 NPU actually produces cleaner shots at 10x-20x than my old dedicated lens did. The "Horizon Lock" on video is also incredibly smooth—perfect for capturing kids or pets on the move. Bottom Line: The S23 Ultra was a legend, but its time is up. The S26 Ultra feels like a professional tool again, rather than just a "smarter" phone. Best Buy’s trade-in process was seamless, and for the price of a mid-range watch, I’ve reset my 7-year update cycle.

Love my new violet S26 Ultra! Got it at Best Buy and the whole experience was great. The phone looks beautiful and works flawlessly. Highly recommended

Awesome phone. Privacy didplay very good. Faster and smoother. Good battery life.

My wife always gets the latest Samsung top-of-the-line phone and this is no exception! The camera and display are superior. The battery life is exceptional. Setting up the new device was super easy with a USB-C to -C cable.

The Samsung Galaxy S26 Ultra is a premium smartphone with excellent performance, a stunning display, and a powerful camera system. It handles everything smoothly and offers plenty of storage for everyday use. Overall, it is an excellent choice for anyone looking for a high-end smartphone with exceptional performance, camera quality, and storage capacity.

Quality , battery life good, camera also good, overall performance good

Best upgrade I’ve had in a while. The phone is light. Fast and really good camera

Great phone.Great quality. Great pictures Good battery life.