Customer Ratings & Reviews
- Model:
- SM-S948UZWEXAA
- SKU:
- 12354505
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
Decent option, not worth upgrade from S24 ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent, not much of an upgrade from S24 ultra. Privacy screen is over hyped
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DhruvJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. Your constructive feedback allows us to make improvements on our devices. The advertised Galaxy S26 Ultra offers a lighter design, superior performance with the Snapdragon 8 Elite chip, improved low-light cameras, and 60W wired charging compared to the Galaxy S24 Ultra. We would love to be able to assist you with whatever you may be experiencing with your device but without having any information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest contacting Support. Thanks for choosing Samsung! - Debra
It okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like apple it better then samsung but best buy it the best company for electronic
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MohamedS, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy S26 Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your new Galaxy S26 Ultra and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra
Worst product and evan worse transaction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst purchases ive ever made. Firstly i get a pair of pants instead of a phone then after many calls and back and forth waiting just to see nothing happening on a $1400 purchase i had to go about contacting bbb then i finally get a replacement shipped to me but then they start a new issue with my trade in. Sending a good working device and they mention they recived a device with the back part coming off. What a shame glad i had the video of the tradein having no such issue but they want you to contact the shipper as to make things more worse they dont hadle that so On one purchase they lost a customer of thiers for 20 plus years!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Worst trade-in experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great but trading in my old phone and waiting to receive credit refunds has been the worst trade-in experience.
No, I would not recommend this to a friend Horrible Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Experience from Best Buy Online and Support, will not refund the money for the phone they shipped and lost. Shipping me an empty package which was tampered. It's been a month and 5 calls dealing with their support and they keep going back and forth. Save yourself a hassle and do not purchase online.
No, I would not recommend this to a friendNot splay best buy credit carD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not splay best buy credit card !(((((((((((((((((((((((
No, I would not recommend this to a friendTerrible service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. I placed the order on February 28th, and the phone still hasn't arrived. They still haven't resolved the issue—I've been waiting for over a month now.
No, I would not recommend this to a friendPoor buying experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is great best buy app and system caused me entirely too much stress. Will not but online again and will go back to buying from samsung
I would recommend this to a friendShipping horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost in mail took a long time even though i preordered
No, I would not recommend this to a friendOnePlus 15> S26 Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor build quality. Speaker vibrates the whole phone incessantly. OnePlus 15 is a much better device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Hugh, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy S26 Ultra. We value your feedback as we remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like additional assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Camera quality bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In comparison to IPhone not like Samsung camera phone is slipery easy to fall down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AmitG, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy S26 Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The advertised Galaxy S26 Ultra excels in zoom capability, 200MP detail, and overall versatility with raw detail compared to its competitor. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a steadfast Samsung customer. - Debra
Me robaron el teléfono
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pesimo servicio me robaron el teléfono y no se hicieron responsables
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera quality
Samsung love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camara nice photo i will recoment the battery life is amazing well done
I would recommend this to a friend - Pros mentioned:Camera quality
Samsung review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product quality was beyond my minds expectations
I would recommend this to a friend - Pros mentioned:Overall performance
All good so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good. Does what is expected. Just purchased it but so far so good.
I would recommend this to a friend - Pros mentioned:Camera quality
Best Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, The camera is awesome. So Far I absolutely love it
I would recommend this to a friend Awesome Experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy purchase with Dani in Cedar Hill, TX. The General Manager Travis also stopped and helped us with some questions to complete the transaction seamlessly.
I would recommend this to a friendAwesome phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent phone. It can do so much! Upgrading from a 22 Ultra was well worth it!
I would recommend this to a friendNice phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone. My brother sent me money for this and i got it for him at his request. He was happy with this phone since he hasnt gotten a new one in years
I would recommend this to a friendGreat awesome phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone honestly So happy I switched from iPhone to galaxy
I would recommend this to a friend