Customer Ratings & Reviews

Used to be a carrier upgrader, will now use Besr Buy!

I keep getting emails wanting me to leave a review so here it is. I received an empty box after waiting way too long vecause of "delays". I opened the box in front of the fedex lady. They claimed they would send me another one so I waited and it got delayed, I tried to change it to pick up at nearby best buy, it got delayed again so I cancelled order and was just going to go up there in person and get a phone. It's been over a month now and I still don't have a phone but there's still a $1500 charge on my best buy credit card. Might not be using best buy anymore.

I have been using Samsung phones for about 15 years, and this Galaxy S26 Ultra truly impressed me. With every new generation, Samsung seems to improve the experience, but this model feels especially refined. The performance is excellent. The phone is extremely fast, smooth, and responsive, even when multitasking, using work apps, taking photos, watching videos, or switching between several tasks during the day. The Snapdragon processor and improved cooling system really make the phone feel powerful and stable. The display is one of the best parts of the phone. The 6.9-inch Dynamic AMOLED screen is bright, sharp, and beautiful. Everything looks clear and premium, from reading text to watching videos and editing photos. I also like the new Privacy Display feature. It is a very useful idea, especially when using the phone in public places, and in my experience everything works very well. The camera is also outstanding. The 200MP main camera captures very detailed photos, and the zoom is very useful. Pictures look clear, bright, and professional, even in different lighting situations. For someone who uses the phone every day for work, family, photos, and communication, this makes a big difference. Battery life has also been very reliable for my daily use, and the faster charging is a great improvement. I also appreciate that Samsung kept the built-in S Pen, which adds even more value for notes, signatures, and productivity. Overall, I am extremely happy with this purchase. This phone feels premium in every detail: performance, screen, camera, battery, design, and productivity. Samsung continues to raise the standard, and this Galaxy S26 Ultra is one of the best phones I have ever used. I would definitely recommend it.

I’ve been using the Samsung - Galaxy S26 Ultra 512GB for over 2 months now, and honestly, it’s one of the best phones I’ve ever had. From the moment I picked it up, it just felt premium—everything from the design to the performance screams flagship. The display is probably my favorite part. It’s a huge 6.9-inch AMOLED screen, and everything looks insanely sharp and smooth thanks to the high resolution and 120Hz refresh rate. Watching videos or even just scrolling feels incredibly fluid, and once you get used to it, it’s hard to go back to anything else. Performance-wise, it’s been flawless. The phone runs on the Snapdragon 8 Elite Gen 5 processor with 12GB of RAM, so everything I do—gaming, multitasking, or switching between apps—feels instant and lag-free. I never really worry about slowdowns, even when I’m pushing it hard. The camera system is another standout. The 200MP main camera takes incredibly detailed photos, and the zoom capabilities are just on another level. Whether it’s daytime shots or low-light photos, everything comes out looking amazing. It honestly makes me want to take more pictures just because of how good they turn out. Storage is also a huge plus. With 512GB, I don’t have to think twice about downloading apps, recording videos, or saving photos—I’ve got more than enough space for everything. What I really enjoy, though, is how complete the experience feels. The battery easily lasts me through the day, the software is smooth and customizable, and all the little features—like the S Pen and AI tools—actually make a difference in daily use. Overall, using the Galaxy S26 Ultra 512GB has been a great experience. It feels powerful, polished, and reliable, and it genuinely makes everyday tasks more enjoyable.

This phone was easy to switch over from my s25 and it runs like butter the phone has no lag every app just instantly opens ip its light and feels great in my hands the new camra is easy to take day and night pics along with actions videos its the best phone ive ever got every one that sees it just wants to ask about it and when i told them about the beal best buy is doing with thetrade in and how much you can get off on it they are running to best buy to get one so fare ive got 4 buddys that have when a got one and their so happy with it one even took me to a steak dinner for letting him know you can get up to 600 off with your trade in and a e gift card of a 100 bucks its a great deal on a great phone from a great tec store so dont wait because the deal wont last for ever oh i forgot my favorite part of my new phone is the privacy screen it keeps prying eyes from my sceen and that their ids a game changer

The Samsung Galaxy S26 Ultra is a masterclass in refinement. While it doesn't reinvent the wheel, it polishes every aspect of the flagship experience to near perfection. Why it stands out: The Privacy Display: This is a genuine game-changer. It effectively obscures your screen from side angles without sacrificing brightness or clarity—it’s practical, innovative, and easily one of the most useful hardware features added to a smartphone in years. Refined Ergonomics: The shift to rounded corners makes this the most comfortable "Ultra" phone in years. It feels significantly more natural in the hand and pocket compared to the blocky designs of the past, all while keeping that premium, solid feel. Pro-Grade Camera System: The 200MP sensor continues to be a powerhouse. Images are sharp and color-accurate, and the new Horizon Lock feature makes handheld video recording look incredibly stable—almost like using a gimbal. Peak Performance & Battery: With the latest Snapdragon chipset, everything is blazing fast. Even with heavy, power-user multitasking, the battery life is stellar, easily getting you through a full day of intensive use. The S Pen Advantage: It remains a unique utility that sets this phone apart. Whether for quick notetaking, precise photo editing, or signing documents, it’s a productivity tool you won’t realize you need until you have it. If you want a device that excels at absolutely everything—photography, productivity, gaming, and privacy—the S26 Ultra is the clear choice. Yes, it’s a premium investment, but for those who want the best all-around Android experience available in 2026, it is worth every penny.

Just got my hands on the S26 Ultra, and honestly… this thing feels like it went to the gym, got a PhD, and came back with better night vision than a raccoon. First off, the camera - yeah, it’s that good. Daytime shots? Crisp. Colors? Chef’s kiss. But the real magic shows up when the sun clocks out. Low light and night photos are where this phone flexes HARD. Stuff that used to look like blurry Bigfoot sightings now comes out sharp, detailed, and actually usable. It’s like the camera whispers, “don’t worry, I got this,” and then delivers. Now let’s talk about the Privat Display feature. This thing is clutch. You ever try to check a message in public and suddenly feel like you're hosting a live broadcast for strangers? Not anymore. The display keeps your content looking sharp to you but turns into a “mind your business” screen for anyone else. It’s basically built-in side-eye for your phone. Performance is smooth, battery holds up like a champ, and overall it just feels premium without trying too hard. Final verdict: If your current phone struggles at night like it forgot its glasses, the S26 Ultra is a serious upgrade. And if you value privacy in public… this phone might just save you from a few awkward situations. 10/10

I really liked the Samsung Galaxy S26 Ultra because it feels fast and easy to use every day. The screen looks amazing, and the battery lasts a long time even when using multiple apps at once. The camera is also excellent. Photos come out very clear with great colors, especially at night. In addition, the design feels modern and high quality. The only thing I did not like as much is that the phone is a little big and heavy. It is also expensive, but overall I think it is worth it for everything it offers.

The Galaxy s26 Ultra is easily the best smartphone I have ever owned. The display is incredibly bright and smooth, making everything from streaming movies to gaming feel premium. Battery life easily gets me through a full day, even with heavy use, and the performance has been consistently fast with no slowdowns. The camera system is outstanding. Photos are sharp, colors look natural, and low-light performance is excellent. The S pen continues to be one of my favorite features for taking notes,editing photos, and staying productive. Galaxy Al has quickly become part of my daily routine. The Al writing tools, translation features, photo editing,and search capabilities save time and make everyday task easier. Instead of feeling like a gimmick, Galaxy Al genuinely improves how I use my phone. Samsung has created a device that excels in productivity entertainment, ans creativity. If you're looking for a flagship phone that does everything well, the samsung galaxy S26 ultra is an outstanding choice. I would recommend it without hesitation.

What can I say. I know the reviews online talk about the screen not being as good. But I think that is YouTubers trying to get clicks. I cannot tell a difference with the screen and I have one eye and bothered by poor screens. The privacy screen is wonderful. I use it only on certain apps like banking apps and message notifi ations. That way I have the full screen on videos and other. It's battery life is great. The faster charging is nice. It is lighter than the s25 ultra. And it is much lighter than the Google pixel 10 Pro XL. I took advantage of Best Buy's promotion and got the phone for $400. No brainer

Happpyyyy! I had a S23 Ultra, I was hesitating a lot about buying this phone. However, it was definitely a beautiful decision. The best thing is the battery, it last soooooo much! And it charges fast too!!. It is amazingly light, and has wonderful screen and colors. My mainly concern was not having the bluetooh S Pen; however, it was not a problem at all.

I was coming from the s23 and this is a giant jump in quality and speed all around .battery life has been good and pictures look fantastic. My only negative is the size. I wish samsung made a compact ultra variant, but besides that would definitely recommend this phone

The Samsung Galaxy S26 Ultra is an outstanding flagship smartphone that delivers top-tier performance, a stunning display, and an exceptional camera system. Its powerful processor and advanced AI features make everyday tasks smooth and efficient, while the long-lasting battery keeps up with heavy use. The sleek design and premium build add to its appeal, making it a great choice for anyone seeking a high-end, reliable smartphone experience.

The S26 Ultra isn't a huge upgrade from my previous S25 Ultra (Go figure). The cameras are phenomenal as usual and the privacy screen has done me wonders while in public. A great phone overall with a good battery life. Fast charging is nice as well when you need some juice in a pinch. If you're a few generations behind, I'd recommend the switch.

I bought this for my stepdad for his 50th birthday, I know he loves it. Genuinely it’s great product, the battery is incredible for him since he lives out in the country it lasts long when he his hunting or working the ranch. Camera is fantastic, granted he is not the best photographer but the camera processor and the settings I set for him has delivered quality photos of the property, the family dog, our livestock, etc…. The large screen has been a blessing for him since he watches most of this shows on his phone and the raves about the picture quality. He and my mom are android users and the OneUI layer is great and everything is so smooth and runs great

I’ve been using the Samsung Galaxy S26 Ultra for a bit now, and it’s been a solid phone overall. The display is bright and clear, and everything looks sharp whether I’m watching videos or just scrolling. Performance has been smooth in day-to-day use. Apps open quickly, and switching between them feels responsive. I haven’t run into any lag so far. The camera has been one of my favorite parts. Pictures come out detailed, and the zoom works really well for shots at a distance. Battery life has been consistent and gets me through a full day with regular use. Overall, it’s been a reliable phone with strong performance and a really good camera.

S26 ultra is great phone. I upgraded from S22 Ultra which was also a great phone which I used for 4 years. S26 ultra has great camera, good battery, display, ease of use, privacy display and lots of other useful features. Above all I had a great buying experience from Bestbuy and the employees were very helpful.

I picked this up through Best Buy and the whole process was honestly one of the easiest tech purchases I’ve made. From browsing to checkout, everything was straightforward, and I appreciated how clear the product details and reviews were—it made the decision a lot easier. As for the phone itself, it absolutely delivers. I use it heavily for work—10+ hour days—and it keeps up without any lag or slowdowns. Multitasking is seamless, apps open instantly, and the overall performance feels fast and reliable all day long. Battery life has been a big win for me too. I’m not constantly looking for a charger, even with streaming, calls, and regular use throughout the day. The display is sharp and vibrant, and the camera takes consistently great photos without needing to tweak settings. Between the quality of the device and how smooth the Best Buy experience was (including pickup and support), I’d definitely recommend both the product and buying through Best Buy if you want a hassle-free experience.

This phone is awesome. The cameras are awesome. The privacy screen is awesome. I eish the pen had bluetooth. But everything else is awesome. It charges extremely fast without getting super hot. Best phone ive ever had. Ive had a 15 pro max. S25+. Note 4. Note 7. S3. S4. This is by far the best.

The Galaxy S26 Ultra has been an amazing upgrade and easily one of the best phones I’ve ever used. The performance is incredibly fast and smooth, even with heavy multitasking, and the battery life lasts me comfortably through a full day with plenty left over. The display is bright, sharp, and beautiful, and the Sky Blue color looks even better in person. The cameras are a huge highlight — photos come out crisp, detailed, and consistent in all kinds of lighting. I’ve also been impressed with how quickly the phone processes images without slowing anything down. The S Pen feels responsive and accurate, making it great for notes and quick edits. Overall, this phone feels premium, powerful, and reliable in every way. I’m genuinely happy with it and would recommend it to anyone looking for a top‑tier device.