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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 509 reviews

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93%
would recommend
to a friend

Customers are saying

Customers frequently mention the superb camera quality and ease of use of the Galaxy S6 4G LTE. Many appreciate the ample storage and convenient wireless charging capabilities. However, a common complaint centers around the phone's battery life. The lack of an SD card slot is also cited as a drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 509 reviews
  • Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera features but had to change phone before14 days, the first ove was overheating quickly even if not in use. Second phone no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had my phone long and really don't know how to check out all it's cool features. It does what I need basically and that's all I care about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new the smart phone very easy to use I have had no issues with this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, only down fall is no available space for sd card.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for my Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my mom and she likes it. Though sometimes it doesn't seem to tell her when she has missed calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. Works geat for everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture for guest room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat free! Got this on Christmas special and it's perfect for the extra room.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love my new phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the gold Samsung S6 Edge 64 gig from Best Buy last week. I traded in the Samsung Galaxy S3. I absolutely love this phone. It is amazing how much faster this device operates. I say that every time I upgrade a phone :-). I started to have all sorts of issues with my S3. It started rebooting on me in the middle of phone calls. It would just freeze as well. I think some of this may have been caused by the Mobile Iron encryption software that my employer forced us to install if we wanted company email. I don't have it installed on this phone. Pros - The phone is slick looking in gold. Really cool. The picture on the Samsung website looks better than the actual phone but that is the same for a picture of a Burger King Whopper. - The GUI is so much better. I liked the S3 and I am impressed that things could be improved so much. For instance, I can take a picture when the phone is locked. Thank goodness!!! I really like split screen. That is wonderful. - The phone charges really fast with the Adaptive Fast Charger it comes with. -The functionality of the Edge Clock is great. I set the clock to show up on the edge of the phone at night. - The camera and video are so much better than my S3. - I had major issues with using data while on a call. The folks at Best Buy told me Verizon no longer offered mobile data while on the phone. They said I would need to switch to Sprint or T-Mobile. That sounded lame so I called Verizon. They explained to me that I had to go into settings and turn on advanced calling. Once I did that I was able to check email and use the internet while on a phone call. This was a deal breaker for me if that feature was truly gone. - It is working well with the Samsung Gear Fit. I have not had any issues with that. - The fingerprint lock works well. I haven't used one on a phone before. - The Edge People option is neat especially when the phone is on silent. At first I didn't think there were enough color options but anymore than that and I would remember which color belonged to who. - The Help Videos on the phone are really helpful. Cons - I read today that Samsung is going to cut prices for the phone. So I probably paid too much - I have been having a hard time getting the type of case I want because the phone is so new. - It does not have a memory expansion slot. I had to copy the data I had on the card to some place else. But, that is not the end of the world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work in Brazil the 4G and the menu in portuhuese

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I did not like the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Blackberry Z30, I found that I could not get use to the Android Samsung, and that the battery life was about one third of the Z30. Maybe good for other folks, but not for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Look Elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loyal to Samsung for some time now. This is the worst experience I have had with any of their products. I have a very expensive paper weight for two years. I have to either have a screen protector on my phone and pound each key in hopes that what I want presses is in fact pressed or take the screen protector off, have the ability to use my phone and hope I don't crack the screen. I contacted Samsung and was told that there is nothing they can do to improve the sensitivity of the screen on this phone. A little hard to believe coming from Samsung in this modern age of technology.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung S6 is a great phone. Previously I had a Samsung S4. The S6 is so much more sophisticated and far superior. The video is phenomenal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and screen response is very poor. Had better with a 2 year old galaxy note3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not many changes but I like it that way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much different than my old Samsung Galaxy 4 but I'm happy with that because I don't like having to get used to a new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Phone stopped working for no reason.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone stopped working for no reason in less than a month. Verizon is sending a replacement within 5 business days

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around. High learning curve.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. There are lots of apps. Lots to learn before I become comfortable. Should take advantage of the free classes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone has had troubles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service of the mobile store was the worst. .kept getting told to go between verizon and Best Buy. By the time I got help missed the 14 day window and now a little over 30 days have a certified used phone..I also wasted quite a bit of time fuel and everything during this time period...when I called Samsung it was even worse...I have upgraded through Best Buy almost every time now will never again..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point not the newest phone, but I've had very good luck with it so far. No real complaints!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    returned this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept freezing up. I returned this phone after just one week and I went back to the I phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very reliable. Meets more than my expectation

    I would recommend this to a friend