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Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.7 out of 5 stars with 2927 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy S7 32GB's camera quality, battery life, and ease of use. Many also appreciate its features and water resistance. However, some customers find the price to be high and express concerns about the fragility of the back cover. A few also mention pre-installed apps as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,927 reviews
  • Rated 2 out of 5 stars

    very fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone looks good. I broke it in less than a week. It was in a case with screen protector. I had it in my pocket and the camera glass broke.I should have gotten the active

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Never hangs on me. I use it all day. Long lasting battery. I love it.. Quite light in weight. Same size as 6s but instead larger display of 5.1" rather than 4.7". 4GB Ram is more than enough for whatever you wanna do on it. Its charges literally in less tha 2 hours every time and didnt heat up at all. 32g b of storage and very good camera. Plus its own features are great it's the best android phone out there I would say.

    I would recommend this to a friend
  • Cons mentioned:
    Back cover

    Rated 1 out of 5 stars

    battery gets hot while using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery gets hot while using it, back side is glass so is easy to break, over all not very happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SO SMART SMART PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung s4 was dying and I needed a phone. I asked several questions about the S7 which could not be answered. I reasoned that since it was an Samsung how different could it be? Well, it is different and, not in better ways than my s4 before it stopped reading out my caller ID's and text messages with the ability to answer in a hands free Mode. no more hands free mode ergo, no more Samsung Phones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something's wrong with Best Buy phones. I had this for a couple days and the sounds wasn't working when making a phone call

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone picture quality and Battery life suck. Samsung is losing grip on their product. Never Samsung again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PHONE is MESSED UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orginally purchased this phone and got home and home is only 35 min away from the Best Buy. It got extremely hot that I had to sit down because it was starting to burn my hands and ear. Next morning i got up, and was on it for about 45 min and I had to sit the phone down because it was too hot. So i took it back that evening to Best Buy and got the 7Active instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A little too small

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it want let me answer my phone, the swipe or button want answer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the galaxy S7. I have had too many issues since purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    At least it isn't an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to understand the popularity of the galaxy phones. They are too expensive for what you get. Nothing works very well. The settings and the set up are time consuming and confusing. The phone feels like a child's toy when compared to other phones. I will get rid of this phone at the very first opportumity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone fan, tried to switch couldn't convince myself it was a good idea

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh, not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the battery life. Worse than the battery life on S5.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty phone but dropped my calls & I when on the phone it eco my voice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great on paper but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so great once you actually start using it. Like all Samsung products, the software is an absolute mess. They are destroying Android with their bloat and complete lack of quality control. Plus they no longer have Samsung workers to support me when it fails in best buy. Epic fail on all counts.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't pick up service at my house as good as my note 2 did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Android Experience Yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Galaxy S model since the S3. I have to say there are so many improvements over all the in between I have missed. I think that this is the slickest Android experience I have had outside the older Google Nexus 7, which was stock Android. In the past I have read that Samsung's Touch Wiz is annoying or prone to slow down the phone. I can say with this unit that is far from the truth. Overall the phone is quick and fluid. The thumb print sensor is solid, but not flawless. The camera is very well suited for a lot of shots, dim light and low light are average but over all it is a beast of a phone. Battery life is okay and the phone will make it a full 24 hours if you use it as a phone only. Bought this straight from an ATT store and I really enjoy it. It is well worth the investment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone got got and cracked 30 days after we had it,,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy S7...My lucky number.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Not a gold girl but the gold platinum looks like cooper so I'll take it. I find it simple to use and only minor difference as far as set up, themes, sounds, etc. I thought I had a defective cell due to side button stopped working but after resetting to factory it restarted my cell and the button was functional again. I hope I don't have to do that again. I had excellent customer service and the males of Cell Phone central made the process bearable with their intelligent conversation of whether Mike looked like Jon Snow or not. We all agreed he kinda did. Thank you Robert Rudd & Crew at the Fremeaux Mall...I owe your team some Munchos. ;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible battery for new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is charged 3x a day. I have never had this issue with any of my other phones. Also hate "over the horizon" playing automatically thru my car bluetooth. I have owned less than 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone. Do not get

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery has a horrible life span. Needed to charge it at least twice a day. Just got rid of it, and couldn't be happier.

    No, I would not recommend this to a friend