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Customer Ratings & Reviews

Your price for this item is $446.99
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The comparable value price is $469.99

Customer reviews

Rating 4.6 out of 5 stars with 1816 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy S7 as a phone with a good camera, long battery life, and user-friendly features. They appreciate that it is unlocked, reasonably priced, waterproof, and has a good size. However, some customers have concerns about its tendency to overheat, its fragility, and the lack of updates with Android.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,816 reviews
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung I've had in a long while they are terrible battery issues key boards suck overheats 30 min into Pokemon go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was fast at first but eventually slowed down, got hot, battery drained really quick, would not recommend this model. Look for newer versions for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy S7 disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone constantly reboots and looses signal. 3rd Galaxy S7 I have tried. Taken phones to AT&T, Geek Squad, and Samsung desk to factory reset with no solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was already upset because i has jus got a iphn ...Now i buy the 7 and already im missing calls and the phn dnt ring all the time ,made

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Hershey, we understand your frustration with this phone. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 1 out of 5 stars

    great camera but don't you want money 4 it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $5oo so where are my points or is that since I haven't paid yet I don't get any points???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept opening windows randomly and locking up. Was user friendly and a good price but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't hear the other party you are talking to nor can you they hear you. Terrible reception!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    The Best Just Got Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, camera, battery life, display, performance, ergonomics. Also waterproof and SD card support to boot! Simply the best smartphone money can buy. I have zero complaints and zero regrets on my purchase. Now with the US factory unlocked version available for the same price as the carrier locked versions, you can truly select your device without being tied to any carrier. Popped my Sprint SIM in and activated it and I was up and running within a few minutes. I haven't tried it on any other carriers yet, but it works great on Sprint so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lag city

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did not age well, kept lagging and battery life was even worse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I would love to help you with this. I have provided some links (https://bit.ly/2s3TZ9Z) (https://bit.ly/2EWQhq9) that should help with your concern. If you continue to still have issues with your device, please contact us so that we can give you further assistance. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Rated 1 out of 5 stars

    Low on battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is Low on battery life. Rest of the things are ok. Feels slow sometimes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked I didn’t like it didn’t work as I thought it would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistaken Identity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this item, why are you asking me to review it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New phone got problems after 15 day i buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile have a problem with mics. Dont buy this phone .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back. Wasn’t impressed with the reviews. Got an 8

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easily misplaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is terrible. I lost it within a week of purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone but for a price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. It looks and feels premium and everything runs smooth. The screen and camera stand out compared to other phones. However, the phone gets warm during gaming and charging and attracts a lot of fingerprints. Also, there is a good amount of bloatware by Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Amazing phone, works with AT&T.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review might be long but it's worth it. Amazon is currently plagued by third party sellers, selling phones as new but are really refurbished and/or broken. I got this phone off bestbuy and it's worth every cent not to deal with fakes/refurbished phones off other sites. If you get this phone at a local phone store (AT&T, T-Mobile) it's going to be preinstalled with bloatware that you can't remove. Getting this unlocked is worth it to avoid that bloatware. Upgrading from a samsung s4 to s7 is easy. All I had to do is go to AT&T and they transferred my phone number (sim card) from the s4 to s7 (had to get a new one). Works good, service is good, and I'm glad I got the phone from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top Notch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided Apple & Samsung forever because I don't like having the same phone as all the lemmings. When an unlocked US version of this was finally released I couldn't resist. The Galaxy series by most accounts has always done the screen/camera right but now it has the good battery/build to go with it, so it's darn near flawless. Works perfectly with T-mobile so if you're on one of their cheap prepaid plans you don't have to worry about missing bands or wifi calling or Samsung Pay (which btw is way cooler than I expected). Wireless charging is another plus which is somehow becoming harder, not easier to find with advancing technology each year. Indeed it does draw fingerprints and black is boring anyway so it'd be nice if it were available in white or silver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    the most amazing phone on earth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for 500 dollars in best buy and I have to say that this is the perfect phone for anyone on this earth, amazing battery life and perfect photos also the micro sd slot Is perfect for the new Netflix download movies feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice design, good camera, little slippery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. Screen size is just right. Sound is good. It's a bit slippery though. There's already a small crack at the back of my phone and multiple bruises around the edges. Buying a sleek cover is recommended. Camera is becoming a selling point for the phones now and S7 does not disappoint. I have used it for 6 months now and have dropped it a couple of times in the sink with water. There were absolutely no problems. By now you might think that I am careless with my phone but trust me this seems to be a very sensitive phone (quite slippery). I've never had such issues with any of my previous phones. My family wanted me to upgrade my phone from the Moto G that I previously had and loved. So, I got this as a gift and accepted it grudgingly (It is expensive!). But it soon grew onto me.

    I would recommend this to a friend