Customer Ratings & Reviews

I have always received exceptional service while shopping at Best Buy and I will continue to shop there and buy all my electronics from you all because of this

I have had this phone for a month and I am very happy with this phone. This is my second samsung my first being an Galaxy S4 but only had 16GB. Definitely an improvement with the Galaxy S7.

I decided to update my cell phone......i had a samsung S5 which i like,although i lost that one, so i bought a samsung S7....I have had it for 2 weeks..... everything is ok,,,,as of now

Bought this phone 6 months ago. It worked as expected, 3 weeks in, it was dropped the backglass cracked on it. Had that fixed everything worked fine for it. I used it normal use daily and one day half the screen stayed in place while the other half continued to move I was able to access underneath the half screen that froze and it turned to static still usable tho just couldn't see what you were accessing until the app loaded. Took it in said it could be fixed turned out the problem was not fixable.

Bought for my son and he absolutely loves it. Everyday he is showing me something new. I use with Tracfone and it’s perfect- didn’t want a contract.

I really love this phone!! Granted, not as much as my Note7 (which would have gotten 6 stars until the recall...), but it is the next best thing!

The phone is such a great updated phone. My last phone was about 4 years old. This phone is so much more advanced. I would highly recommend it to anyone.

I updated my phone from galaxy s5 to this version and this phone besides is unlock works great in boost mobile

I bought the phone open-box. It save me money and it works like new. You can use your fingerprint to open the phone. It might not be the newest version but it suits my purpose.

My first phone has software issue but fortunately I bought it within a 15 days so I exchanged it with new one but second one is working perfectly. I like the customer service at best buy.

I bought this phone for my mum and it works great. I got her an iPhone initially but she didn’t really like it. She’s in love with this phone

went back from Samsung s8. I lo9ve the s7 design and capabilities. the size is perfect for me. I like having a physical home button.

I upgraded from my Samsung 5 and love my phone. Great smart phone; as an online instructor, I check my emails from students and others.

Had this phone three years ago and it was great..Perfect fit in the hand, great specs, incredible screen.. Bought this one for my son.

Switched from an older iPhone so quite a difference in screen size and brightness/clarity. Especially like the Micro XD card slot. May not NEED it but it is available. Good purchase.

After reading the reviews for this phone, I am satisfied with its design and performance. I am learning all its capabilities which are extensive.

I am very happy with my purchase and have been able to get some good help with learning my new phone. The phone does more than I had thought it would do. I would recommend this phone.

Awesome phone worked with my Walmart family mobile just needed to make Sim card smaller and the best buy associate made it work with a sim card cutter.

I was pleasantly surprised when they had this as an open box item. My son needed a replacement phone and nothing fancy, this was perfect!

Mirrors my Samsung tv with no Wi-Fi etc.just the phone and tv. CANNOT UP DATE PHONE SOFTWARE WITHOUT WIFI. MAJOR PROBLEM, THE PUBLIC SHOULD BE INFORMED BEFORE BUYING PHONE S7.