Customer Ratings & Reviews

My husband seems to be having better luck navigating his new S8. There are no good instructions,and I cannot even figure out how to install the sd card. I am sure that if there were better help with the phone, then I might like it better.

I have been a Samsung user for many years . When my S5 went out, I jumped on the S8. This is a total rush to market job by Samsung to fill in the S7edge fiasco in their market place. The phone is cumbersome to use, not well thought out, changed for change sake but not to improve usability or interface. Some things flat do not work and others are included but no one know how to use them. After the first major update, many features are totally messed up!! Save your money. The only good thing is the camera and all those features are not fully available.

I've previously switched off between Samsung and Apple before and it's never been easy but I haven't been able to sync my email on this new s8 and I have to say I'm disappointed. Besides that the picture quality is really good.

Slim and slick. Beautiful color. To much advertising on the apps from Samsung I should not have to pay this much to get blasted with advertising every time I touch the screen

Gone my teenager this curved screen is very delicate and cracked in two months with a screen protector. Probably would be great if you treated gently.

After one week seems like a good and intuitive phone so far but, has been difficult to adapt to as a lifelong iphone user. Seems slightly awkward to perform simple tasks.

I realize I have a hard time changing phones however this one is not user friendly. Had to turn off the touch setting as the phone is really sensitive. Swiping through screens frustrating. And......... the battery drains very quickly. Definately not happy with this purchase. I have a bit of time and for the first time in phone purchases, am seriously thinking of returning it!

Purchase was a replacement for my son. Didn't last long and we eventually crossed over to an Apple product.

Samsung created a beautiful phone but the lag is still there. I'm actually surprised at how bogged down this phone gets from simple use.

Good phone loose data and battery drains quick still happy operate good nothing much said about the phone to be bad just battery life

My phone was working perfectly fine for about a week. Then it started restarting multiple times in a row. Some days if I'm lucky it wouldn't restart all day but it was basically Russian Roulette. I'm planning on exchanging mine for another since my insurance won't let me switch to an S7. But if you have the choice don't make my mistake just go with the S7 since it is the older one and doesn't have as many bugs.

If the screen durability wasn't so bad this phone would be great. The fingerprint scanner location is easy to get used to.

I'm having a little bit of trouble adjusting the the curved edge on this phone. Hopefully, I'll get use to it.

Doesn't hold a charge for long. The Bixby button is annoying and useless.

Very disappointed with Best Buy. Enroll for a training and got their and it was cancel. No one called me or emailed me about the cancellation. Someone at the store help me but I'm still having problems with my phone. Can't delete email. I do and it comes back on again. My husband sometimes gets an emergency note. Classes are schedule to early that I cant make it.

I got my first android phone with the galaxy s5 and here it is 4 years later and the same stuff carries over. Slow charging unless you use the fast wireless charger jack. Iphone charges the same regardless where you charge it. Also, when I streamed spotify it would skip alot like with a scratched cd, never did that on my iphone. Just not an android guy I guess.

Need more time, but so far so good. I really need to learn a lot more about all the options available.

It doesn't hold as well as a rugged case it what every a customer like

The screen doesn't work very well. I was surprised that this phone is so difficult to use.

I don't get notifications for some apps on my phone and my e mail isn't working properly