Customer Ratings & Reviews

The phone is very good, the price was very good. Got it on sale at $200 off. Plus got $60 in trade for my old Galaxy S5. I'm very pleased with the phone so far. Great design, faster than my old phone, plenty of storage, battery is good. There were a couple of glitches. Some of my apps didn't transfer from my old phone so I had to download them again. And the old phone voice mail didn't get transferred to the new phone. Had to spend quite bit of time with AT&T to fix that. Also, it's still too time consuming and too much paperwork to get a new phone or upgrade. Spent over two hours at Best Buy. There should be a way to streamline all that. But it's a good product and a nice looking phone. It got a case and a screen protector; those are a little pricey for what they are, but necessary. I would give the phone four and a half stars if possible.

the screen got freeze after 2 days of use and restart it self every 5 minutes

I have always had Samsung phones, but I do not like very much about this one. When texting, I feel like I have 2 thumbs. I have to retype EVERY thing constantly. I also feel like i will have to go to school to learn how to use it. It is constantly throwing up "helpful" hints to me. Annoying.....

Android is a little query but I'm used to Windows mobile

Had to have have it restarted by the Samsung Representitive.

I reviewed the S8 prior to purchase and it was all positive must mostly due to operating systems and compatibility. Nothing at the time talked about the poor screen craftsmanship. The phone slipped out of my pocket as I was lying on the ground, working on a vehicle. The phone was in a wallet case. The fall from a few inches cracked the screen and damaged the LCD. My last three phones have been Samsung Galaxy's. The repair will be near 300.00, when the parts are available. I was not offered a protection plan, if it was presented the salesman pushed through it, while talking to another salesman about photography. May have to switch back to Apple.

Let me start by saying I loved my old galaxy S5 so I went for the newest one when I decided to upgrade.....WORST EXPERIENCE EVER! I'm on my third one with with a bad ear speaker, and I give up! After waiting in Best Buy three times now for almost 2 hours exchanging and transferring all my stuff from one phone to another, I've ordered a completely different phone from my carrier and will be talking on speaker phone till it gets here and I can take this lemon back.

We bought two of these. We were Samsung users from way back and were happy with their phones. This is an exception. They have changed many things but did not improve the user experience. they changed things that worked remarkably well to things that work sometimes or quirky We are very displeased. The new major update changed settings(although it said it would not) and put annoying reminders on top of reminders that I had working correctly before the update.

Bought new phone pd. $750. i move 90 days no unlock so i have lack of enjoyment of use due to Best Buy

So far not happy with this phone at all. Voice sucks . S7 SO much better . New port plug on this too .

I got my phone on Tuesday 2 wks later on a Tuesday I tried to return it because the day before it was freezing up. Unable to return it because they said it was 15 days. So I'm stuck with a phone that freezes up all the time. I do like the quality of the pictues.

Phone is great! ATT is horrible. Over $600 for 1 month of ATT service!

Nice design but hindered by bad operat8ng system. Great display though

Brought this when they we initially released. After two days of having issues with phone calls I called AT&T only to find it was a widespread problem with a fix in the works. As I needed the phone to work as a primary function I took it back and paid the restocking fee.

I like the Microsoft phone OS and I had hoped they would be serious about smart phones, but after plodding along with my MS 950 for a year and a half, I gave up and made the leap to Android and the Samsung S8. Wow what a difference. This is one impressive phone. I had pre-ordered it and have had it several days now. Everything worked right out of the box. It is quick on all fronts...OS, connectivity, battery charging. A great display and easily customizable organization. And the battery easily lasts a full day with decent usage. So far I am very happy with it. The only complaint is that I feel I have to put a case on it. While it is a great form-factor, the back is slippery and video tests on YouTube show it to be breakable if dropped. The case hides the beauty and feel of the body. Oh well.

My phone sucks. The aux cord when plugged in to my phone in my car it sounds horrible. All I'm hearing is crackling. And the screen and back of my phone shattered in two days of me having it. Worst phone ever.

Again i got package from best buy samsung s8 but its defective one. I send back to at&t to claim nee one and waiting for new samsung galaxy s8

It's a good phone but i like iPhone much better. iPhone has better features and is a more sleek device. Also has the apps I want which Android does not.

Constantly freezes so that you have to reset and only to find your battery has drained by more than half!

I love this phone! The phone itself is so beautiful and the screen is even better! It feels like I'm holding the future. I upgraded from the galaxy s6 and thought I would really miss the physical home button, but the pressure sensitive home button on the s8 is awesome! I don't mind the placement of the fingerprint scanner, I can still reach it easily on the back. Great front facing camera! Also, the phone comes with a micro usb to usb c adaptor so I don't even need to buy a new car charger!!!