Customer Ratings & Reviews

Decent phone, but time will telll how it holds up.

This phone has some cool features but it is so slow to load anything I am only giving it 2 stars. Also the widgets constently move to different locations and a lot of time an app has two icons on the same screen. Can't get past how slow it is. So annoying.

I'm not too happy with this phone. I ended up with this phone because the phone I wanted was no longer on sale. Its nothing to brag about. The sound is awful and everyone who calls claims they have a problem hearing me.

The phone sucks the life out of battery, I don't even use it and the battery will decrease by 4 points, Unless I have every thing off and the power save mode on max save. I don't like the keyboard, I mistype on every other word.

I wish I never purchased this phone and I have been stuck with it for 2 years now. I cant wait till I can get a new phone in a month or 2. I have owned Samsung before, the galaxy 6 and 7 are soo much better. This phone I was told had a great Camara but it's the pictures come out worse then all my friends phones. This phone is very difficult to take screen shots with. The buttons on the phone just are horrible placed and I cant explain it but my friends that have used my phone agree the button placement stinks. I would never recommend anyone buy this phone.

I've had this product for a little while now, and I am not happy with it. I'm not receiving all of my incoming calls and it does cut out my call. I don't always hear the person I am speaking to.

I'm extremely happy with this phone. I bought it on the black Friday deal offering $350 off and I couldn't be happier. The battery life of this phone is PHENOMENAL. I am an avid phone user, (social media, snapchat, texting, Spotify, etc.) and this battery lasts me 16 hours. This is the first phone I have ever owned that lasts me the entirety of the day even with how frequently I use it. The screen is beautiful, the display is next-level. I'm extremely impressed and I'm so glad I chose this over the iPhone X. I got this phone after already owning a galaxy, and Best Buy transferred everything from my old phone in 10 minutes. This phone is the best purchase I have made in a long time.

Small size makes texting difficult as the keys are too small. Not have a home button makes it difficult to know which end is up. No noticeable improvement over the S7 and in some ways worse.

I bought samsung s8 from my local best buy store. After few days realized s8+ will be better for me. Went to return, verizon has 14 days return policy, I was 1/2 day over, they refused and said see if best buy could take store return. The sales guy who was helping sent an email to store manager, it was Sunday. I never heard back. I am a physician, had limited time only on weekend to go and do this. The return policy should be 30 days, these are complex devices, it's not possible to learn all within 2 weeks or make decision if you are busy.

I think there are to many updates all the time, and the phone is actually smaller than my old one. I don't like that I have to come in and take class to learn something

Screen prone to cracking with minor contact. Best Buy did not stand behind the product but simply referred to carrier.

I saw my younger son accidentally walk into my older son (owner of the phone) and saw the phone take a simple little 1.5 ft drop at the most onto the sidewalk. The screen cracked in 2 corners, glass broke off and a big crack going diagonally across the screen. I drop my iPhone a half dozen times every single day and in 1.5 yrs, have not broken the screen and it's taken some bag drops, falls and kicked around. My son wanted this phone for one of the reasons being its durability. Ya right

Nice phone but not as good as an iPhone. Takes great photos, very light weight.

Had phone for 2 hours and led screen went out. Returned the phone and didn't get another. :( not happy.

not sure if its the phone or verizon, but every time it updates, something goes wrong.

i just spent a bunch of money on the S8 that was supposed to be the greatest phone ever shatter proof water proof all of that, but turns out the phone will shatter in your pocket, now im stuck with an expensive broken phone that im sure isnt water proof anymore because the shatter proof screen broke the second day i had it

I bought a s8 it's a beautiful phone but I dropped it less than 3ft in a new otter box and the back glass broke because the whole phone is glass! BEST BUY ONLY HAS A 14 DAY RETURN PERIOD ON CELL PHONES AND THIS HAPPENED ON THE 17TH DAY. NOT A HAPPY CUSTOMER

Not even two weeks old and the screen turned green and it won't charge. Had to shut down before it dies completely and no one can see what's wrong. Going without a phone all weekend until I can get to Best Buy on Monday. Loved it until this happened.

I liked my Samsung 6, much better. Easier to learn how to work the phone. 6 was easier to move apps around, remove, like certain games, apps, the Samsung 8 Even after going back to Best Buy meeting with a Samsung Rep. He too had to ask for help.

The market is saturated with phone options today. I would like to say that the Samsung S8 is a great purchase for those looking for a sophisticated phone that shines through with speed,battery life, and durability. The S9 is about to be release so the sale price ($300 off) makes this a must buy for those that do not need to be on the bleeding edge but still want something nice. We had an HTC One (several generations old) and the dramatic increase in power, accessibility, and resolutions is unmatched.The waterproof is a nice (needed) touch that gives you more peace of mind. The weight and size feels good even in mother's hand, for whom this was bought for. Loads of customization makes it a dream haven for those that like to tinker with options but you can remove features and disable options for those that do no want such variance. Overall, If you are looking for a great upgrade you could not go wrong with buying this phone at this price.