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Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,138 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen than my old HTC M7, screen view is so clear that when I have my sunglasses on I can actually see it. My big drawback is when it goes to sleep the swipe feature kind of lags.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dependable medium priced cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great midrange priced cellphone at a tolerable price (less expensive than buying from the carrier). The color options are much to be desired. Pros: Came with a good pair of earbuds for use with phone Excellent display Great cameras Tolerable battery life (less than advertised if you frequently use Google Maps or other memory intensive Apps running in the background) Cons: Price could be less especially at 64 GB internal memory Expensive: Priced a little bit above the iPhone 8 Plus Too many Samsung installed software (bloatware) which are a bit of a space-hog installed as well as for each updates) The color options are much to be desired.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We completely agree, Justcu. The features on this device are wonderful. We're so glad to know that you love everything else about it as well. Thanks for picking Samsung. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a S5 and S7, this has been the best of the 3. Camera hands down was worth the upgrade, picture are so much better. It took a minute to get used to no home button. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an upgrade for me & I love everything about it so far. I have found it to be very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from the S5 to this S9 and haven't looked back yet. Love the colors and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best. So many good features. This phone has incredible things that you can do on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone it has very good camera and different features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I think the camera is going to work good for what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded phones to have a better camera. I've only had new phone 2 weeks but so far I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone so far, great camera, and love that the numbers are on the same screen as the letters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the phone a little over a year now and while I’ve been thoroughly pleased with it just had the battery replaced under warranty as part of a warranty repair on the screen. The screen had burning and they replaced most of the phone during the replacer. I figured a new battery would’ve given a new lease on life for the phone. It would appear I am wrong. Every update Samsung releases seems to shorten battery life. That is the only reason it gets four stars otherwise I am thoroughly pleased with the phone. I think it’s sad that manufactures push you to new devices by making their current devices in operable purposely through updates

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Att is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact phone from sprint did not do as well. Att g9 comes with video calls and battery lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Att is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact phone from sprint did not do as well. Att g9 comes with video calls and battery lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone to use also to set up and nice camera great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Samsung Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung galaxy yet. I have had many. Love the camera and all the things you can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy S9. There is plenty of memory for multiple apps and so far, it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a replacement for an old one. So far a great phone and such a fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9 is all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Too many wows to enumerate here. Pictures are amazing. Love Bixby. Incredible phone all around .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, nice feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pics are amazing, the quality of the video and pics is amazing, one hand operation is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    upgrade of the S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly faster version of the S8. Solid phone. Delete the Samsung bloatware and you are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the s7 and skipped the s8. I am very glad I waited for the s9. The camera is incredible.

    I would recommend this to a friend