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Customer Ratings & Reviews

Model:
SPHG960UBLU
SKU:
6196531
Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,219 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone, pictures are super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great picture taking tributes! Everything is so smooth! only negative thing was would have liked to have had some training on the upgrades and new items on the phone..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother for Christmas and she loves it. I have the S8 which is great but the S9 is such a great improvement! Fantastic battery life and fabulous graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone the battery is great and it’s so thin

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is awesome and works just fine so far. I've only had it for two weeks so it's hard to say anything that could go wrong in a phone but so far it's nice. amazing pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice phone. Waited for good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful Android phone with all the bells and whistles. Still learning how to utilize them all. So far it's been great. Waited for a good deal over the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Samsung phones. I just upgraded to the Galaxy S9 and of course it's awesome. I've only had it about a week and the only thing I can complain about is that I can't change the background color or text bubbles in messaging. They have apps for this but I'd rather it already be in the Samsung settings, as my other Galaxy phones already had. Great phone otherwise! Never disappointed in Samsung Galaxy phones!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Big move up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone was 5 years old. This was a huge upgrade. I love the retina and thumb print unlocking. The pictures are very sharp and clear. This was a huge upgrade for me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera quality is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an LG G2 to the Samsung S9, and have no complaints whatsoever. Great camera, picture quality when watching Hulu is clear, and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone a couple of weeks ago so I'm not a complete master yet but I really like the camera on it. Can take super clean pics from a good distance away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new phone it's so much better than the Galaxy S7 I thought the size would be a problem but it's really not The picture and speaker quality are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung 7 Edge and had to upgrade due to an issue with a pink line in my screen. Upgraded to this one and got a good deal at Best Buy! The camera is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition and the camera has great quality there’s so many things on this phone that I love compared to other Samsung definitely a great quality phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone all round. We got a really good price buying from here. Enjoy all the features. Battery life is very good . I have had no issues with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S9 is definitely a step up from the S6 I had previously but I had no idea there would be so many differences. I have yet to get all my settings, alerts and notifications back to what I had on the S6. I also have no use for the "Hi Bixby". Google Assistant does what I want much better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every series of Samsung phone made and this S9 is by far the best one yet! Super fast and I get better signal with this one, than any of the others before

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S9 does everything one would expect a cell phone to do. Excellent picture and video taking. Lots of useful apps. Active memory and power management

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade from the S7.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time for an upgrade and currently used a S7 so the S9 was the obvious choice. Great phone at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy 6 hit the bucket so I upgraded to a 9. I had to learn a lot of new feature, still discovery some new ones. So far a great replacement for my galaxy 6

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Galaxy Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for teenage son...He is always on it so I'm guessing it works great for what he uses a phone for...I have the S8+ which is a great phone...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The battery is much better than my previous phone, the Galaxy S8. I love that the camera has extra features that I am still learning.

    I would recommend this to a friend