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Customer Ratings & Reviews

Your price for this item is $736.99

Customer reviews

Rating 4.8 out of 5 stars with 1367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S9+ 64GB's camera quality, battery life, and screen size. Many also appreciate its ease of use, features, design, and storage capacity. While some find the price high, a few users mentioned minor issues with Bixby. Overall, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,367 reviews
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Phone is a little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is built very sturdy, nice screen and a decent camera. Glad I leased it instead of buying it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as my S7 was when new. The battery should be alot better, should last more than 9 hrs before worrying about charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy at all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from HTC after 10 to 12 years of different types of models. Phone has frozen up many times. Not user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S8 and S9 are exactly the same phone. Not worth upgrading unless you concerned about the camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not as great as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for the curve of the phone because it's hard to press/touch and doesn't respond well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When on phone bluetooth in my car the other party cannot hear me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first office cell phone and I am loving it so far, pretty expensive though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He likes it and that's all that matters to me, he is starting to turn into a real techie

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless if on wifi or mobile kicks in and out of service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trade in my old phone and got this phone for only 70 .00

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to returned this phone cause was overheated..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great screen and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an Android person there is no better phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I WAS skeptical but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a NOTE 5 which I still loved till this day but after I upgraded to the S9+ and not the NOTE 8 I was a bit skeptical. The S9+ has blown me away. Of course, though Samsung always takes away little great things from previous phones and does away with them with newer more exciting software. Like for instance on the NOTE 5 cameras software, I was able to utilize and download different camera filters or picture frames like my all time favorite "dual camera shot" where it uses both the front and back cameras to add the subject and yourself in a nice picture frame with either a heart, a polaroid, a tiny 4x4, and also the virtual shot where you take a panoramic shot and when you post it, people move around thier phones to see the whole picture you've posted. These older camera software was the best. The VR shot was great too. Samsung..I MISS THESE THINGS! PLEASE BRING THEM BACK! Don't get me wrong, the S9+ is a capable phone with newer camera software and such is good. It's fast as a bolt of lightning. The screen is amazing. The speaker system with Atmos is out of this world I mean why can't Samsung just stop deleting older camera software and just implement them in newer phones? This is so frustrating, although the camera on the S9+ is amazing. It's more professional grade and less "toyish" if you will. To sum up - Although I miss my note 5 and weening myself off it to the S9+ has its ups and downs, I do enjoy the S9+ newer features and stellar performance. I guess i'm moving with the times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Calling Plus not Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that I can't access the web at the same time be on a call, vice versa. Aghhhh #irritating

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Price is too high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price! Doesn't meet my expectations. Cant wait to paid of get a new iPhone x

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    S9 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is horrible. Been back several times, 3 phones later still dealing with the same issue....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad phone, No good. Don't buy bad reception im sad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones alright could be better but oh well 2yrs left with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash, pure trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones battery kept dying so quick with only a few downloaded apps. And the screen wasnt picking up when I touch spots. Had to return within 3 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this phone it was complicated to use I returned it and got a I phone 8 plus

    No, I would not recommend this to a friend