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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the phone and features. Just wish i could find a good front cover and slim case to protect all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper option for me to buy it through best buy. Great phone and I will always look to Best buy for phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my mom simply cuz this phone had great christmas special. Always been a samsung returning customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy S9 was an upgrade from S5 and am very happy with it now that I've gotten used to the differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Bought it to be able to connect to my other devices but mainly for my TV andit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with my new Samsung S9 phone and The response that I received form Best Buy. Couldn't Be happier..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my Samsung Galaxy S6. My old battery didn't hold a charge. This phone works well as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier it is all that it’s advertised to be no complaints I’m so happy with my upgrade! Especially pics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To much to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung 9 s love the phone..just wish the apps were in a different page I guess I just got used to the Edge. But I do like the style and the color of mine it is Lilac and I recommend get the glass shield

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite phone that I have ever had. Looks and works great! I haven't found anything I don't like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the S8 until the battery would hold a charge anymore and upgraded to the S9. Same phone and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast loading speeds. Samsung always makes great products would recommend. Great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience in purchasing phone. Sales person noticed that this phone was on sale. And was a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we had these old phones, had them for about 5 years. It was time to update Very p[lease with new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy S9. I only get Samsung Galaxy phones and they just keep getting better. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal and the sales help was amazing !! I could not be happier .With the sale help and the phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to upgrade and this was a good phone at a great price. The special color was a plus for the wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S9 Coral Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my wife and she seems to be pleased with it. It replaced a Samsung S5. This S9 is much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S6 to the S9. Big difference. Good: Edge feature and water resistant. Bad: new cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe phone ia perfect and the built in button on the screen is nice because my last phone button stopped working.

    I would recommend this to a friend