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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Samsung phone. I just upgraded from the 5. They are definitely good reliable phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this S9 I really like it! it was even delivered earlier than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used too many of the functions. Some are difficult to figure out. A real challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an amazing screen for the price. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first time a samsung phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first samsung phone that i buy i am very happy with the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone Samsung Galaxy S9. I had a Samsung S4 but this phone is so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade for me and has a lot of features that is easy to use. The pupil security is impressive, but people think I'm taking selfies. Much smaller than I thought it was going to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone. Had almost 2 yrs and it still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the best buy people we're very nice and gave great service and I love the phone so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera and picture clarity are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a necessity to upgrade this was an excellent choice. It does what I need it to and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone especially holding the battery charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and new features and got multiple options especially the battery backup is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. The phone is having trouble understanding what I am saying when I speak to type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but coming from a S6 is takes a little time to adjust to the new actions required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson had an old iPhone. I bought him the Samsung 9S for his birthday and he just loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good size for cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Client rep was very helpful with helping us setup the new phone. We are ver happy with new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung since the S3!! Perfect size too!! Awesome phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this phone he loves it and still uses it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with all functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the time that I've had the phone I have not found anything about the phone that I don't like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone have a great feature on the side it makes easy to connect with my contacts and GPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you buy from Best Buy is the perfect fit. Dont go any where else

    I would recommend this to a friend