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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,929 reviews
  • Rated 5 out of 5 stars

    greatcamera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a learning process but it is rewarding when you learn all of the new and updated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S9!! And the Otter box that the Best Buy employee recommended keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Galaxy S9!! And the Otter box that the Best Buy employee recommended keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone from Samsung. I would recommend to anyone looking to purchase a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung. The screen resolution is great. A great upgrade from the previous series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this through Best Buy, which was much easier to do than working with Verizon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. It is an excellent product. Best Buy made it easy to switch to my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great phone when it first came out and samsung didn't let you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifes phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she loved the upgrade at the time. phone still works as it was when new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! the color is great and it has all kinds of neat apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great features and reliability! Great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am not an apple fan so this is the other option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only update when the wheels come off the prior versions. There were some issues with data usage. It took a number of visits to the Verizon store to get the situation resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two prior Galaxy phones then had a Motorola. So glad to have a Galaxy phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am still getting to know my new phone, I am very pleased with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally loving this new phone. It's my first Samsung and I don't think I'll ever go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my wife and she absolutely loves it....upgraded from the samsung 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a up grade !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, so awesome, someone stole it from me. Not even two weeks old. Yeah,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Girlfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my girlfriend to switch from iPhone to android and she absolutely loves this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line phone when it came out and still use it to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phones rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been buying Samsung phones since the S4 and we absolutely love them.

    I would recommend this to a friend