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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,929 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the battery life last longer than my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 looks good and performs great. No regrets in getting this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from A S6 so this phone is amazing. The photos are so pretty

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a grad gift..Son enjoys it. Takes great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this galaxy s9 phone is fabulous, works well and is sleek and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and transition to from the S7. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera on this phone. Far superior to the one on my previous phone. Easy transition from my old Samsung phone to the S9. Very happy with my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy for me to transfer from my previous phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone . Kicks iPhones butt any day. Will buy samsung again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the features and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced features and benefits over the S7 my wife previously had.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Does its job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and ergonomic and enough power to run my apps effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone takes great pictures and videos. It is taking some getting used to since I switched from an iphone, but I am very pleased with it's performance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone and camera is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is worth the purchase! So easy to use, quality is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the purchase. Ease of use & well illuminated screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade from the S7. Easy to activate with Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded this phone from the S8. I love it. The camera is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do you believe it? I bought but give it 4 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Galaxy S9 because my spouse was still using a Samsung S4 Active. She said it worked fine for her needs, but I needed a smart phone for my electronic gear. I knew I couldn't buy an S9 while she was using a device five generations old. Neither of us play games nor have see the need for a $1,000+ Apple smart phone. Best Buy along with Verizon put the S9 on-sale for a little more than a "budget" phone, so I purchased two Galaxy S9 smart phones. I will check "YES" to recommending to a friend, but I will qualify the recommendation with "ONLY IF IT IS ON SALE".

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Incredible speed and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a S5. Leaps and bounds faster. It is better in every way

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way my picture look videos look good like how slim it is

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the camera on this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! I love the camera and other features.

    I would recommend this to a friend