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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,929 reviews
  • Rated 5 out of 5 stars

    expected more from camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade if your do has a lot of extras that s8s don't have

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my friend suggested this phone...The best phone on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, great features. Nice clean look and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade and this is perfect for me. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and has a fantastic camera. Very nice screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and takes great photos. Big upgrade from the S7

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera on this phone. Service at Best Buy was good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best samsung phone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the feel of the phone and the excellent screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to the s7 but nice upgrades. Battery life is great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at many different phones and stayed with the Samsung Galaxy. Upgraded from a 6 to a 9 and just as happy with the 9 plus many new features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a s4 and I love how much faster the s9 is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use . Is a great product for the price you pay

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from the s7 to this, it's a great phone very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone, easy to use and easy to handle. great product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fun phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this phone. Pictures and sound are like none other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Galaxy S9!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't ready for a new phone, but my husband was so we both upgraded to the Galaxy S9. So far, so good. There are a few things I am still getting used to, like the touch screen display and the screenshot. I do have a complaint about the closeness of the "enter" function to the previous screen function. It is irritating, to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 7 this is so much nicer. It is so fast and charges quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who isnt very tech savvy. She loves it and can navigate it perfectly. Phone camera is very, very clear. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phones out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Have had iPhone, HTC and this beats both!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Serves all its intended purposes......

    I would recommend this to a friend