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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,231 reviews
  • Rated 5 out of 5 stars

    Really like it except...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 2 Samsung S9 Plus phones for wife and myself. Got $300 off each phone with current deal. Really like them so far except that the USB-c adapter that it came with is totally useless. It has male usb-c to fit the phone on one end, but the other end is a regular usb female connection. It would be OK if it was a female micro usb so it could be used with my old power cords from the S5s I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Better than my last phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this phone. Picture, sound, battery life, and features are all great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Screen size

    Rated 5 out of 5 stars

    love it! The larger size is great for aging eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, large size, easy to use. Love the split screen and dual camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love the S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not disappoint. Easy to use, fast operation amazing camera & phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever had. Fantastic camera, great battery life and fast over all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Really like the S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen. The camera is really a nice enhancement. Being bigger and heavier that S9, doesn't fit in a pocket as well but enhancements out weigh any incoveince of size. Hugh advance from my old S6.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An Excellent Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. Upgraded from a S7. Had NO problems for 30 months. The battery life is much better than the S7. The pictures are clear. Upgraded to a Note 20 Ultra in Nov 2020. Just wanted the latest features, Best Buys had the best deal so far with $450 off and NO trade in. My wife has over 200 apps on it and it runs fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Samsung S9 Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Easy to use and set-up. Really fast and it is a nice size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people, I held out for a phone waiting on a good deal. I had not one but two Galaxy Note 7's. They were ultimately replaced with a S8 Edge+ which I kept for over two years. That phone was fine but this was a great upgrade to help with speed and extra RAM. The graphics are better too including camera. I like the design. Battery life is good. Really no cons to report.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, even better camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the s8+ and was wondering if there was really anything better on the s9+, the answer...Absolutely! It runs smooth and does everything the s8+ does just a little better. The face recognition and eye scan is a big improvement and I'd say the best upgrade this phone has over the s8+ is the camera. Low light images are more clear and the over all quality of the photograph is better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best tech you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an iPhone user tied to iMessage, but bought this phone as a 6s plus replacement. It’s lighter, has a better screen, runs very smoothly and has excellent call quality. I plan to switch permanently to Android, and this phone is simply the best out there. I have also owned the Pixel XL 2. The phone on the S9+ is by far superior for call quality and signal strength. Well done Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is amazing. So easy to use. The screen is beautiful and easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone great camera, love the screen holds a great charge lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone super fast love how easy it is to use awesome screen looks great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wanted to rate it 3 1/2 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to rate it 3 1/2 Stars, but no option for 1/2 star. Great phone, that could have been 5 stars. Love the performance & features, screen, sound, camera, call quality, IP68 & wireless charging. Why is it 3 1/2 stars? I hate the curved screen edge. Distorts the image & at times, can be unresponsive to touch. Also reflects alot of light off the curve. Hopefully flat screen comes back. Also don't care for the "new" 18.5:9 aspect ratio. Bring back the 16:9 aspect ratio size phone. Next, I don't need or want Bixby & his button. Should have never happened. Last thing I hate is the price, but I guess, if you want to play, you got to pay. Fix these things and would be an easy 5 star phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Bixby button

    Rated 5 out of 5 stars

    Everything I expected and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The various YouTube reviews that I saw of the Galaxy S9 did not disappoint. This Galaxy phone is fast, fast, fast! Bixby has much room for improvement, so I don't use it. I say "hey Google" instead. But there are some things that google can't do that Bixby can...like closing all opened applications. So Bixby has a fighting chance if future upgrades make it better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone. Beautiful screen. Easy to customize. Increadable pics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, long battery life, and takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast reacting. Easy to use, and fun to use. Amazing camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Very fast, clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. Beautiful crisp pictures, user friendly

    I would recommend this to a friend