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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,231 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Very fast. No issues so far. Only had it for a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a zero issues out of this phone after using it for 2 years! No cracks, no slowing down, not much noticeable battery deterioration. Love my Galaxy S9+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade in camera capabilities. Love the sleek design

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, we love that you're loving the design of your Galaxy S9+. ^Ash Samsung

  • Cons mentioned:
    Bixby button

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides Bixby being there all the time and wanting to help. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning but like it thus far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated to S9 Plus from an ancient phone. Wanted the great camera performance without the cost of the S10s. Still finding my way around the new phone, but very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from S5 to S9+...love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 64GB memory instead of 16GB was the biggest bonus for me. I really like the fingerprint security feature. Everything seems to be very slick & seamless. Really glad I finally upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both got these phones when they came out , and I absolutely love it. It's my first time ever getting a Samsung phone . I usually had Motorola or LG through the years.. I love my Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an S6 to an s9+ has been an easy transition. The phone is similar. It is a good size and the picture quality is great. I love the front facing camera. Still getting used to Bixby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new phone. Don't know why anybody would choose an iPhone over Samsung Galaxy 9+. Will continue with Samsung in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone with alot of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone fast reliable and has options for better pictures and audio

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Love the color!! Not to many new features from the galaxy 8.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The screen is huge. The speaker is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Got it at a good price. Nice display and camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice activation for someone who was paralyz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a quadriplegic. I could not ask for better phone for voice activation. It goes directly to all the apps I asked it to do. I could not be happier.The galaxy S9+ is the ultimate phone :-)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and has been very solid. No complaints or issues with it. Just make sure to get a nice case for it since it feels like it could break easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to use than most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Samsung cell phones. I believe to be the best so far. It is functional and will sync to my google calendar where I keep a lot of personal things I need to be reminded to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is a winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the coral blue phone; once I put a clear case on it, really can't tell it's color. I'm looking forward to using the camera more for its special recording features. Should be fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone better than the iPhone that I had. The versatility of being able to connect it to my TV is amazing. I can check everything on the internet in a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned nothing but Samsung Galaxy phones for the past 8 years. Last December my wife and I bought the new S9+ and Samsungs phone just keep on getter better and better. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defintely a great Samsung product. Gorgeous screen and awesome feel.

    I would recommend this to a friend