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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,231 reviews
  • Rated 4 out of 5 stars

    Nice Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have two complaints. Can't screenshot my banking information. I had no issues on my iPhone. I wish they would change this. The other has to do with screen mirroring. After plugging my phone into my Subaru, the message banner won't go away unless I repower the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its my first smart phone and still trying to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just trying to learn how to call, text and take some pictures and send them. Hard for old man to remember just how things go!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this S9+ for about 2 weeks and have enjoyed it so far. Quite an upgrade from the S5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone when I owned it but wished it had slightly better battery life. Also, it was pretty durable it had been through it's fair share of drops on concrete and there weren't any blemishes on the device with a thin phone case on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I don't see much of a difference between the S9 and S6, which is what I previously had; but it's new, and I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhone my whole life and this is deffinatly better so glad I'm not in the dark anymore I can now do so much more with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it very easy to upgrade my device. The S9+ is everything I was expecting and I love the Best Buy exclusive color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fasf, fast, fast! Love this phone. Too many great options to add acknowledge them all! I replaced my S7. Don't wait. You will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dig it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung Galaxy user for years and this one has been great so far. Haven't encountered any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung was smart to only offer this color at best buy. And to have the best deal around even better then Verizon themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in my Motorola wouldn't hold a charge, the rep directed me to this 1 & now I won't use anything else but Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone to this device. Yes there was a learning curve and I'm still learning but WOW, I will never go iPhone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That next step

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your considering a new flag ship phone this is it, like it better than the note 8 because the case are able to protect lil better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone phone right out of the box. The edge can be a little finicky at first but once you get use to it, it's actually nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade since the port in my old phone broke. I have no complaints. I am happy samsung changed the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard Samsung fan and this phone does not disappoint. It was easy to set up and I'm using it with very little disruption

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Was very easy to purchase and set up with my carrier. Best Buy Representative was very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Samsung I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many different smartphones over the years from HTC, LG, Moto, and Samsung and this is by far the best one I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more satisfied with this phone purchase than any other. I didn't realize how slow my only phone was before I tried the s9+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my husband who has always been a Motorola person & I finally convinced him to change to Samsung & he LOVES it!!

    I would recommend this to a friend