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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,231 reviews
  • Rated 5 out of 5 stars

    The best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing, I definitely recommend everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much got this phone for free. Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was really nice. Worked great and is a nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best phone I have ever owned....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this phone. Samsung is her goto

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great just gets better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it.i love Samsung I wouldn't change it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and the service I always receive at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color not really as pictured but still a nice looking phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Samsung Galaxy s9 phones! They work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes the phone nice upgrade over the seven edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Galaxy - upgraded from 7 Edge. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new galaxy phone is awesome. Countles functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone, as an upgrade from Galaxy 7 Edge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no 5g available

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used Verizon for there 5g on this 5g phone and found out after words Verizon only has 5g in California in L A. Downtown on Broadway Street. Hard to use 100% zoom on phone so easy to lose site of what your taking pictures of. During Restarts phone only excepts pattern to unlock, and some times says using wrong pattern even though you know it's correct then locks you out. Only way to get back in is to do factory reset. Lose everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter gave it to me as a gift and I am loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great overall quality, couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice phone. Got at Best Buy for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, would recommend otter box and tempered glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always preferred Samsung over any other phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung Galaxy 9plus phone it is the best ever.

    I would recommend this to a friend