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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    I really like this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a Samsung phone since the S3 and I am glad I choose this one. I really like the size, the build quality, and the the camera. The battery life is pretty good but not as good as my LG g5. I don't like that I can't remap the bibxy button and I don't like that samsung makes their phones a weird aspect ratio. I also don't like that I have to build the big phone to get both camera lens.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Another S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it an excellent cellphone, bets on the market IMO. Fast, can do a lot of customization and although some people say the battery "doesn't last", it last abut the same as an S7, so galaxy people wouldn't see any difference/have any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Yes, another S9 for "family"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it an excellent cellphone, bets on the market IMO. Fast, can do a lot of customization and although some people say the battery "doesn't last", it last abut the same as an S7, so galaxy people wouldn't see any difference/have any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about two months and it's wonderful. The picture quality is great! Coming from an S7, it was a relief to go a full day of medium usage without having to charge the phone. I have not noticed any performance related issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ok...I preferred my Note!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is just ok....I preferred my Note...will take some time to get used to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great every day phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Great battery life. I wish the screen protector wasn't recalled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones. I finally had to give up my galaxy S5. The S9 is sleek and I love the screen. Using Smart Switch made the transfer pretty easy. I was able to have the phone delivered to home and do set up and transfer myself.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautiful & Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this phone have a great color, there is so much to learn on this new phone. From Bixby help to helpful reminders, applications this is not just a phone. The size of the S9 is perfect for hands and the durability is promising.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    First Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Galaxy. Really like my Windows phone but was time to replace. Apple products overpriced. Have had no problems and really like the larger screen. Did a lot of research before I bought the phone. Still happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Android Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Galaxy S9 phone as an upgrade. Only had it for 12 days and still discovering the many features on this phone. Like this a lot better than the LG G4 phone that I had. Photos are super sharp. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the features. the fingerprint thing in a new area has prompted me to use that security feature again. tough and resists minor drops. water resistant. awesome app design. great new camera that takes way better pics than the s8

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, picture quality is amazing and the phone is relatively easy to use. I'll admit at first I didn't think I'd use all of the features but after playing around with them, most make using the phone quick and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I wanted in a Phone and More!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone! It was easy to use straight out of the box and continues to work just as easy. This is my 1st major upgrade on a smartphone and I'm impressed with Samsung and their system!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded from the S7 and couldn't be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this phone are a little different than previous versions but now that I have had a chance to navigate the S9 I am very happy with my purchase. The battery lasts all day even when I am constantly using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my Samsung phone. It was past time for an upgrade & I decided to just continue with Samsung and purchased a 9. My pictures are excellent and I am quite pleased with its overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the old phone and it holds power twice as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 for Teenage Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 yo son after I purchased one a few weeks before for myself. He is getting more out of it than I did and teaching this old dog the newest features. Giving iphone a run for their money with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great Phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone,..Awesome camera with cool features and Fast, slim.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have suh a fast respocive phone. Great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung galaxy s9 and its features are absolutely amazing. Jumped the iPhone bandwagon and couldn’t be happier

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hello, new Samsung user! :) I am so happy that you got the new S9, how exciting! There are brand new features added this to this model, my favorite being the AR emoji. Definitely worth the upgrade! I hope you enjoy your new phone. ^Sarah Samsung