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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!!!!! Some small things are more difficult to figure out compared to my s6 but after a few weeks I got it down pat. Excellent sides of the phone outlays the little issues by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! However, I miss not being able to customize text notifications with separate tones. Maybe in future updates it will get fixed. Camera is best I ever had. My first Edge phone and it is nice, but a bit sensitive to touch. Go to settings and adjust touch sensitivity, especially if you add the zagg glass and otter box over it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Galaxy yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to this S9, great phone! The camera is outstanding. The screen is so vivid and colorful..like watching my HDTV. Everybody says iPhone this or that...I think Samsung has them beat by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is a significant upgrade from previous Samsung versions. Easier to use and the camera is great. The Best Buy tech was fantastic, He knew the phone inside and out. Much better service than the carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 7 to 9 and love the phone so far. Battery life is good and like the invisible home button on front. Do not like the placement of the Bixby key under the volume keys as I keep hitting it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best camerafor a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a galaxy s9+ and I bought s9 for my wife because s9+ is too big for her hands. the camera is really good. pictures come out on a professional level. Its not as good as s9+ but its really good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not easy migrating from iphone to galaxy, but this had a better camera than comparable iphone. the operating system is also better, this phone overall feels years ahead of apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned iPhones. This is my first android phone and so far I'm in love with it I find it easy to use and move the extra features. It feels like a mini computer. The double screen is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone for rideshare driving only. One of my best business investments ever. Speaker phone works fine. Screen is nice and sharp. No complaints from me. Battery life could be longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, light weight, good resolution, and great battery life. using Samsung fast charge cables or wireless charger bases can charge in way less than 2 hrs.from less than 10% to 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy S9 for my grandson and he simply loves it. He can do all of his research on the internet for school and play games and of course make calls. Great phone!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Memehooper! We're so happy that you've found the perfect phone for your grandson. Thanks for letting Samsung be a part of your family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the phone is cool. It has a lot of storage that comes in handy for capturing memories. It also has stable mechanisms for games that I really appreciate. Overall, it's a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful camera in a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a confirmed Samsung user. I upgraded to the S9 because the camera was very well reviewed and I take a lot of photos. It is awesome. I am especially impressed by the low light capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Galaxy S. I've had 3 and 6. I like the facial recognition. The phone seems the same width but longer. Everything else is pretty much the same. I like the finger print on the back but feel you keep smudging the camera lens. Seems lighter even with the Mophie Juice Pack. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy 6 and this new phone is smooth and fast. Highly recommended.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hey, Scott! I am so happy to hear that you got the new S9, how exciting! I hope you enjoy your new device! :) ^Sarah Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves her new Samsung Galaxy S9! Unbeatable camera and device features, super premium display that as no competition. So many customization features that she loves!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone. Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes great pictures. And the speaker sounds great. However the earbuds sound is okay. The volume is not loud. I had to buy new earbuds because one ear bud stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My wife likes it. 'Nuff said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and she instantly noticed the upgrade on the camera from a previous phone. Now I have to buy a 400gb card. Sigh... Lol. It's my own fault. The camera takes some really great pictures in the daytime and above satisfactory pictures at night. Definitely a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S7 was having battery struggles. It seems that they build these phones for a 2 year lifespan. So, it was time for the upgrade. Yes, the S9 does everything smoother and faster.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased with my new S9 phone, the 64GB of memory should be everything I need. I travel extensively and really need a powerful smart phone to keep up with everything.

    I would recommend this to a friend