Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,554 reviews
  • Rated 5 out of 5 stars

    If it ain't broke, don't fix it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im still running with this phone as of now in 2020, I just need a battery replacement but I still have yet to use the full potential of my phone as it offers many features

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera features on this phone. It has a play back mode, so of the picture didn't come out right you play it back and capture the one you like. It's faster the my last phone which was a S7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy transition from a much older device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, navigate. Great camera and features. Many specific user-friendly features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I'm impressed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i seem to discover a new camera feature daily. I wasn't a fan of the curved glass, but it hasn't been a problem. The finger print scanner works flawlessly, & the overall device response is fast due to the processor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new cell phone.the camera is excellent and process is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy s9+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone 6s+ to a Samsung s9+. The best thing I've done this year. If you have the feel to need more, s9+ is it. Better app options, great camera quality and so many different features to explore !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy S9+

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy phones, tablets, etc. I've had the Galaxy 5, 7Edge, and now S9+. NO problems with any of them. This one will not disappoint if U are a fan of the Galaxy phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She loves it. The lilac purple color is beautiful. The best color in all the available phones. Very user friendly and easy to set up. Screen is amazing. Amazing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    New galaxy s9+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The camera is great, love the larger size, and learning curve low.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9+ is very easy to use. It fits nicely in your hand and has great screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the new Samsung Galaxy 9+. easy to use; slightly larger than my previous phone--and superb service by the Best buy staff with any questions that I had at the time of purchase and since.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't registered this phone yet, it is a gift but I have used the S9+ since May and love it. Very fast in every way, camara features are amazing. Talk about having eveything you need in one device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a huge upgrade for me...from a Galaxy 3 to the 9+. I like the size and weight of the phone. Not keen on Bixby but I just disabled it and moved on. I like the longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use.Great battery life..Very good pictures and video..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS9+, Ideal Smartphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone on BestBuy.com and chose the in-store pickup option. When I brought it home, I was easily able to transfer all my apps, pictures, songs, and media from my GS5 and GS7active using the adapter that was in the GS9+ box. It took only about 30 minutes to transfer everything and once I got into my new phone, I already had all my apps and passwords. I didn't have to go through the frustrating process of re-downloading apps, trying to remember my usernames and all that mess! The phone processes very fast, the screen is incredible, and the added features on this phone are amazing! I will stay loyal to Samsung Ive never had a Samsung phone die, run out of memory, or break screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Samsung phones since the S2 and ive never been let down the s9+ has met and exceeded my expectations since i bought it and it's still running strong 9 months later Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Samsung galaxy s9 plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Galaxy s9 plus has great battery life and takes great pics

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It feels more refined and much quicker than my S7 Edge did. I have spent a lot of time adjusting the phone to my liking and feel it is the best phone I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Samsung S9+ phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you are looking for a new phone. I went from an S7 edge to this S9+. The features are better. Good phone for personal and work use. A lot better enhancement for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone that I have had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a major upgrade from the Galaxy S6 that I had. There were a few things to get used to, since I don't upgrade every year, but those were simple enough to figure out. Amazing battery life!

    I would recommend this to a friend